Hello Karen, thank you for rating your stay. We trust that you had a good experience and hope that you will be our guest on your next travel to our area. Thank you for your business.

Dear Roger, we regret to hear of this issue. This is an unusual occurrence, and we will be sure to have maintenance determine what is causing this issue. Please accept our apologies for the inconvenience this caused. We hope that you will consider this an isolated situation and give us another opportunity to provide a better stay on your next visit to our area.

Dear Francis, we regret that we were unable to assign you a second-floor room. Unfortunately, at the time you checked in, all of the first-floor rooms were occupied. Please keep in mind that you can request a location in advance so that the front desk make room assignments accordingly if available. Please accept our apology for the inconvenience and we hope that you will have an opportunity to be our guest in the future.

Thank you, Veronica for feedback. We appreciate knowing what went well with your stay and where improvements could be made. While there is not a feasible solution to thicken the walls in the room you can absolutely request an end room on your next stay with us which would help to limit noise from other guests. Thank so much for being our guest and we hope that you will stay with us again soon.

Hi David, thank you for rating and reviewing your stay. We appreciate your feedback and are happy to be able to let you know that we are currently renovating our bathrooms. Thank you for being our guest and we hope that you will be able to stay with us again in the future once we have all of the rooms complete.

Thank you, Jessie, for your review. We appreciate your comments regarding our service and will share your feedback with our staff. While we do lock the lobby doors after hours, we have not had any safety issues concerning for our guests or staff and we hope that you will not be deterred from being our guest in the future. Thank you for being our guest.

Thank you, April, for rating your experience with us. We are happy that you enjoyed your stay and hope that you will be our guest again soon.

Dear Krista, I am disappointed to learn that you had issues with your room during your stay with us. The lack of cleanliness you describe is not in keeping with the standards that we have for our hotel, and I apologize on behalf of the staff for the inconvenience you experienced. You can be assured that we will share your comments with our housekeeping staff to ensure that our commitment to providing our guests clean, comfortable rooms is not neglected due to lack of attention to detail. We truly appreciate you and your business and hope that you will consider giving us another opportunity to provide you with a better stay. Thank you for being our guest.

Dear Aaliyah, we appreciate your review of your stay however we are disappointed to learn that you did not have a good experience. Please know that we will use your rating to improve the services that we provide our guests and feel free to discuss any issues you had with us directly. We appreciate you and your business and truly hope that you will give us another opportunity to earn your business in future. Thank you for being our guest.

Thank you, David, for rating your experience with us. We are happy that you had a great stay and hope that you will be our guest again soon. Thank you for your business.

Thank you, Joseph for rating your stay with us. We are pleased to receive the 5/5 rating and happy that you enjoyed your stay. Thank you for being our guest and we hope to see you again soon.

Dear Kelly, thank you for providing feedback on your recent stay with us. We regret to hear that your experience did not meet your expectations resulting in a 2/5 rating. We take your feedback seriously and if there is anything specific you would like to discuss or if you have any suggestions on how we can better serve you in the future, please feel free to reach out to us directly. We appreciate your feedback and hope to have the opportunity to better serve you on your next visit.

Dear Jessica, thank you for you feedback regarding your recent stay. Please accept our apologies for the issues you highlight in your review. We believe the smell you noticed is from the renovation work we are doing in adjacent rooms with new shower wall installation. We will surely let our housekeeping supervisor know of your comments concerning the cleanliness of the room. We sincerely appreciate you and your business and hope that you will give us the opportunity to provide you a better stay when you travel to our area in the future.

Hello Chavaleh, thank you for rating your stay. We are happy that you had a good experience with us and appreciate you being our guest. We hope that you will be able to stay with us again soon.

Dear Larry, we are dismayed to hear about your experience with us. The issues you report are definitely not in keeping with the level of service we strive to provide our guest. Please contact the hotel directly and speak with one of our desk agents to discuss your stay.

Thank you Brandi for rating your stay and your comments regarding our staff. We are please that you had a pleasant experience and hope that you will be able to be our guest again soon.

Dear Stephanie, We are deeply sorry to hear about your negative experience during your recent stay with us. It is truly unfortunate that you did not feel welcomed and were not provided with the level of service that we strive to offer to all of our guests.Please know that your feedback is extremely valuable to us and we will be addressing your concerns with our team members to ensure that situations like this do not happen in the future. We apologize for the inconvenience caused by the issues with your room lock, pillows, and the disturbances in the parking lot.We would appreciate the opportunity to discuss your experience further and make things right. Please feel free to reach out to us directly so that we can address your concerns and hopefully regain your trust in our hotel.Again, we apologize for falling short of your expectations and thank you for bringing these issues to our attention.

Thank you, Jose, for your feedback. We are happy to hear that our property was convenient for you, and we hope that you will be our guest again should you need to travel to our area in the future.

Dear Catherine,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your review and are glad to hear that you had an overall enjoyable experience. We always strive to provide a comfortable and pleasant stay for all of our guests.If there was anything specific that we could have done to improve your stay and earn a higher rating, please let us know. Your feedback is valuable to us, and we will use it to continuously improve and enhance the guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Thank you for choosing to stay with us.

Dear William, we regret to hear about your experience during your recent stay at our hotel. While it is great to hear your feedback regarding our helpful staff, we are disappointed to learn about the smell of smoke and presence of roaches in your room. Rest assured, we take these concerns seriously and have taken immediate action to address these issues to ensure that all of our guests have a comfortable and enjoyable stay in the future. Thank you for bringing these issues to our attention and we hope you will give us another opportunity to exceed your expectations in the future.

Dear Keziah thank you for sharing your experience with us. We will share your comments with the housekeeping team to be sure they continue to pay attention to detail when servicing the rooms. We appreciate your business and hope that you will be our guest again in the future.

Thank you, Amanda for your feedback. We are happy that you enjoyed your stay and hope that you will be our guest again soon.

Dear Sheila, Thank you for taking the time to leave such a detailed and positive review of our hotel! We are delighted to hear that you found our accommodations to meet your specific dietary needs with the inclusion of a refrigerator, freezer, and microwave. We are glad to know that our friendly staff made you feel welcome and remembered you upon your return visits.It's great to hear that our complimentary breakfast, convenient location in Greenville, and nearby dining options all added to your overall experience. We understand how important safety and security are when traveling alone, so we are pleased to hear that you felt safe during your stay.We appreciate your loyalty and look forward to welcoming you back for your future visits to see your grandson at ECU. If there is anything we can do to further improve your stay, please do not hesitate to let us know. Thank you again for choosing to stay with us! Safe travels.

Glad to hear that you enjoyed your stay Raheme! Thank you for being our guest and we look forward to seeing you again in the future.

Dear Jennifer, we regret to learn that you did not enjoy your stay with us. Please feel free to speak with a member of our staff with your room number and exactly what issues you experienced so that we can get a better understanding of what improvements we need to make. Also we would love the opportunity to provide you with a better experience and earn your business in the future. Thank you so much for being our guest.

Thank you,Tarus for your rating. We trust that you enjoyed your stay with us and hope that you will be our guest again soon.

Dear Cristian,We are truly sorry to hear about the disturbance you experienced during your stay with us. While we do not have professional security on site, our hotel staff is available 24 hours a day to address any issues that may arise. We take the safety and comfort of our guests very seriously, and we apologize for falling short in this instance.Please know that we are continuously working to improve our security measures and ensure that all guests have a peaceful and enjoyable stay. We appreciate your feedback and hope that you will give us another chance to exceed your expectations in the future.Thank you for choosing to stay with us.

Thank you, Nicholas, for giving feedback regarding your stay. We are happy to hear that you had a comfy experience and that you received the kind of great service that we strive to provide. We appreciate your business and hope to see you again soon.

Dear Eric, we regret that we were unable to have you as our guest and apologize for any inconvenience you experienced. Please know that we do not make decisions like this lightly and wish you well in your future stays in the area.

Thank you, Robert, for rating your stay with us. We trust that you had a good experience and hope that you will be able to be our guest again soon. Please let us know if there is anything we can do to make your visit with us better in the future.

Thank you, Kavia, for the 5/5 rating! We are so glad that you had a great experience and enjoyed your stay. We hope to get to have you as our guest again soon.

Thank you, Heather, for your review. We are happy to hear that you had a great stay and look forward to you being our guest again soon. Thank you for taking time to give your feedback.

Thank you Logan for the 10/10 rating. We are happy to hear that you enjoyed your stay and that we exceeded your expectations. Thank you for being our guest and we hope to have the opportunity to host you again soon.

Hapy Holidays, Eric! Thank you for being our guest and rating your stay. We are happy that you had a great experience and hope that you will be our guest again soon.

Thank you, Sherre, for taking the time to rate your stay. We are happy that you had a 5/5 experience and pleased that we exceeded your expectations. We hope to see you again soon!

Robert can you please verify your last name so that your reservation can be looked up for clarification please. I will see what I can do.

Dear Steven,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We deeply apologize for any inconvenience you experienced during your stay, and I assure you that we take your concerns very seriously.We are truly sorry for the presence of mold you noticed on the ceiling and in the bathroom. Maintaining a clean and comfortable experience for our guests is our top priority, and we will inspect the affected areas to ensure that any mold issues are promptly addressed and resolved. We have also alerted our housekeeping team to pay extra attention to cleanliness procedures to prevent any recurrence of similar issues.Your feedback is invaluable to us as it helps in identifying areas where we need to improve our services. We appreciate your patience and understanding, and we would like to offer our sincerest apologies once again.Thank you for being our guest. We appreciate you and your business and hope you will give us another opportunity to earn your business in the future.

Hello Aj, thank you for rating your experience with us. Please feel free to reach out to us directly if you have any concerns about your stay and further feedback as to how we can improve the services that we provide. Thank you for being our guest.

Dear Paula,Thank you so much for taking the time to provide us with your valuable feedback! We are thrilled to hear that you found our rooms to be spacious and clean. Our dedicated housekeeping team works tirelessly to ensure a pleasant and hygienic stay for all our guests, and it's excellent to know that their efforts have been recognized.We are also glad that you found our location convenient. Being close to various stores and hospitals is indeed a great advantage for our guests, especially those who may require quick access to medical facilities or those who simply want to indulge in some retail therapy.Your kind words mean a lot to us, and we thank you for choosing our hotel. If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back soon!

We regret to hear of these issues that you had with your room and hope that you contacted the front desk with this information so that you could be located to another room and that these items could be corrected.

Thank you for your feedback regarding your experience. We appreciate knowing that you enjoyed your stay and the information of where we can improve in the future. Thank you for being our guest and we hope to see you again soon.

Thank you, Cecily, for rating your experience. We are happy that you enjoyed your stay and hope that you will be able to be our guest again soon.

Thank you, Hunter, for rating your stay. We are very happy that you had a great experience and hope that you will be our guest again soon.

Dear Samuel, I regret to learn that you did not have a great experience with us. We care about the comfort of our guest and strive to provide a stay that is reflective this. It looks like we fell short of our efforts. Please feel free to contact us directly to discuss any issues you had as our guest. We appreciate you and your business and hope that you will give us a chance to earn your back as our guest in the future.

Thank you, Levi, for rating your experience. We are delighted that you had a great stay. We hope that you will be able to be our guest again soon.

Thank you, Kiwi, for rating your experience. We are happy that you had a good stay and appreciate you being our guest. Thank you for your business and we hope to see you again soon.

Thank you, Randy, for your feedback and rating your experience. We are happy that you enjoyed your stay and that you were impressed with the cleanliness and comfort of your room. We appreciate you being our guest and hope that you will stay with us again soon.

Dear Joy,Thank you for sharing your feedback with us. We are sorry for the inconvenience you experienced during your stay with us. Please be informed that our property does not change reservations once the booking enters the hotel system. Therefore, it is highly likely that you accidentally booked a smoking room while making your reservation.That being said, we apologize for the discomfort caused by the smoking smell and roaches in your room. We sincerely acknowledge the seriousness of this matter and take all possible measures to prevent such issues from reoccurring. Pest control has been made aware of your findings and treatment is ongoing to the exterior of the property.We are glad to know that our front desk staff was able to relocate you to a non-smoking room upon your request. We hope that the rest of your stay was otherwise pleasant and that you will give us another opportunity to serve you better in the future.

Hi Alexander, thank you for rating your stay and sharing your experience. We are delighted that you enjoyed your stay and hope that you will be able to be our guest again soon. Thank you for your business.