Groveton Hotellit

”Tv didn’t work. Staff tried to fix it but was unsuccessful ”

”I prepaid a 2-night stay however when I arrived I was informed that the elevator was out of order and I would have to climb the stairs. I explained that my aunt was disabled and could not climb stairs. They told me that there were no rooms on the first floor available and could not help me. They also told me that the elevator had been out of order for a few weeks. I also overheard the staff talking about running out of coffee for breakfast. Needless to say that I will not ever stay here....

”The room was shabby and lacked any amenities other than soap. The front desk person was unable and help with anything as she said her boss was the only one capable. For example I asked her to print something and she gave me the email address. When I returned to pick it up she said it went to her boss so it was unavailable ”

”I booked this hotel through Expedia. Soon after I received a notice stating the hotel canceled my reservation and to call them directly. So I called the hotel. The person who answered said they don’t know how I could have booked through Expedia since they don’t use Expedia but they would honor my price if I came in. Well I decided to book somewhere else because I wasn’t paying for the same room twice. I have messaged Expedia and hopefully will get my money back but they were having a hard time...

”A care-free stay.”

”Stay was great - courteous staff, cleanliness. Breakfast for a weekend should be until 10am, not 9am! We did not make the breakfast time.”

”Yes ”

”yes”

”Hotel was new and super nice. It was well kept and clean. Room was big with a small kitchenette and huge fidge. Pool and gym were good as well. Breakfast was also good. Staff was friendly. The only thing a bit surprising was that there were extra fees for the room rate ageeed. Might be I hadn’t paid attencion when booking. Overall it was a nice stay. ”

”Had a good stay. Room was nice, staff was super nice. Love the restaurant.”

”Front desk guy was super great to me and I got to spin the wheel for Marriott points that was awesome. Property and room were great!”

”Yes”

”Great property on the lake. Would recommend! ”

”Nice property and staff!”

”We were delighted when Christy at the front desk helped us arrange an early check in!! It was a great help for us!! Thank you!!”

”good”

”Clean room”

”Hotel undergoing renovation. Room was clean. No shelving or towels in bathroom. Top of toilet tank held a wash rag and shampoo. Towel hook on back of door easy to reach for a 6 footer… not so much for the 5’8”. No coffee for the coffee pot.”

”It was a clean, well-maintained room with fresh linens, spacious enough to move comfortably. I had a restful sleep in the comfortable bed, feeling relaxed and refreshed. ”