4/10 Huono
Avinash
26.4.2026
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First time back at the GZ Marriott in around 7-8 years and honestly it was an objectively terrible stay. It’s listed as a 5 Star Hotel and the price puts it in the same bracket as other leading hotels in the city.
On that basis, the rooms are old and dated. The bathroom is yellowing, the bed and sheets feel stale and not fully clean (if you’ve experienced it you know what I mean) and the furniture looks tired.
The food, a really important part of the hotel experience for me, was terrible compared to other buffets at similar hotels in Guangzhou and neighbouring cities. The selection is limited and what’s there doesn’t taste great.
Service wise, the front desk staff are clearly being incentivised to upsell. When I arrived, Jason, who checked me in and was introduced as the guest services manager, kept pushing me to upgrade my room. The final bill literally had a line item called “upsell”.
At the restaurant, they brought the bill for my lunch and stuck it in my face to sign mid-fork. Better training is needed.
This was the worst hotel experience I’ve had in China. There are several genuinely nice properties here, and service at other five star hotels is usually good. I will never stay at the GZ Marriott again. I had already booked and paid for another stay here in one week’s time, and after this experience I cancelled it.
The GZ Marriott used to be good but it has deteriorated. At least Starbucks is downstairs.
Avinash
Yöpyi 4 yötä huhtikuussa 2026