Guzmán Abajo Hotellit

”AC was great. There was an available parking lot close to the property (Free). The only amenity in the hotel, is a small swimming pool. The staff were good. The room was super clean. ”

”Si”

”The property was amazing features and activites for all of my family members. The ony thing it lacked was a proper hot tub. Unfortunately, My son got very sick 2 days into the trip and had to be rushed to the emergency room but the staff was so helpful and got us an ambulance escort. Food was amazing for the most part, especially the Sushi! Will totally come back!”

”Will definitely stay here again staff was helpful and courteous ”

”I picked the Surfing Turtle based upon positive reviews but I definitely didn’t have a good experience. I guess someone has to draw the short straw. That was me - my room faced the very BUSY and LOUD road that was about 4 feet from the door. The loud music from nearby clubs went on late into the night. I have stayed in busy and noisy hotels all over and have never had to resort to the earplugs that were left in the nightstand. The Google Map link sent to me wouldn’t work which created...

”Very clean ”

”We loved the location and the coqui frogs at night! Beautiful property. Rooms are quite spacious and clean. Friendly check in host as well. I think his name was Jamie! He was so kind to us. ”

”Very helpful staff ,they help get there with directions and very knowledgeable to help out ”

”This hotel was absolutely gorgeous it exceeded all of my expectations me and my daughter had a wonderful vacation the staff was excellent everyone spoke perfect English the rooms were lovely the food at Tova was delicious and we enjoyed ourselves very much the pizza by the pool side was absolutely fabulous the drinks by Nicole and Gabriel were absolutely delicious Xavier the concierge was more than a joy to help assist with taxi cabs and anything I needed”

”The room was very clean. They don't have a parking in the facility, but the parking lot in front of the building is a safe one.”

”Stay was great! However, you can hear everything from the next person’s room. So screaming children will wake you up.”

”Le incluiría un spa, aunque fuera ciertos días.”

”I'd stay away. I wanted to give them a good review. We didn't have running water for 2 nights! The host told us if we stayed, we'd get a refund for the 2 nights. She said it'd go through in two weeks. It's been two weeks and expedia said no request was submitted. Expedia is only giving half back and I'm fighting to get what was promised as it ruined part of our experience in PR. Besides the lack of running water, it was as advertised. Location was difficult to find. Check expedia messages for...

”Tout parfait sauf odeur humidité dans la chambre. Hector est génial ”

”I would expect more from a hotel for the homeless. I was scared the death of bed bugs. Sketchy neighborhood, no staff, no lounge or coffee, contrary to photos and all their rooms are photo shopped. Never coming back. No soap, a sink that was gas station type, and no cups.”

”Overall, it was a good place to stay due to its great location. Our room's wiring was strange, and breakfast was chaotic. Needing a room key to access the outside patio to eat breakfast (not enough tables/room inside) is ridiculous and hard to do.”

”Clean, quiet and new hotel. Excellent location. Do go!😊”

”Loistava sijainti vanhassa San Juanissa, hieno sisustus sekä huoneessa että hotellin yleisissä tiloissa, mukava henkilökunta”

”A resort of this caliber should have a high level of service and sadly, it fell very short. Resort is beautiful, huge but beautiful. Service times took forever and even when there was finally service, everyone was just going through the motions. No one was pleasant. I’m all about first impressions and the front desk didn’t do so great. Not welcoming at all. We celebrated a birthday and they did not have a candle! I mean.. vacations usually include birthday celebrations, so the la k of candle for...