Hagerstown Hotellit

”The room was small and basic, but comfortable bed and lovely grounds. Reasonable rate for our dog.”

”No microwave in the room. Staff was super friendly!”

”Loved the size of the rooms. The staff was courteous and helpful!”

”I wouldn't stay here again if I was paid! The place is nasty outside, so that tells you something! Toilet seat fell completely off toilet within 5 mins of checking in, refrigerator was not only disgusting but didn't work, black mold in bathroom above shower, half the electrical outlets didn't work at all, the remote for the TV had a dedicated 'VCR' Button lmao seriously that tells you how outdated it is! I checked out 2 and half days early! DONT WASTE YOUR MONEY!”

”Check in was horrible. Staff couldn’t be bothered to wait on us and then were so distracted they didn’t give us directions to our room or explain the breakfast and other amenities. Our keys were put on the counter and they turned to another guest. The bathroom grout was disgusting. In the morning, the breakfast buffet was out of food by 8am with no move to replenish it. Confused at the high rating. Won’t stay here again and I’m usually easy going.”

”Parking was just right in front of the room. It was convenient.”

”Our stay was a basic overnite stay, When we got to the room, it smelled like cigarette smoke. Bathroom wasn't clean, used towel hanging on the hook of bathroom door. Floors had not been vacuumed at all. Basically the only thing done was beds were made. As we went out to dinner, I stopped at the front desk and told them, all he said was he'd make note of it. Towel was still there when we got back from dinner. My mother and I did not feel comfortable in taking showers, because it just didn't look...

”The wallpaper was coming off the wall by the air conditioner in the bathroom above the shower it look like had black mold and in the manager had a piss poor attitude with me”

”Ok”

”Checked in after mid night. I booked a double queen room. Front staff initially not present, but showed up. He said another staff member overbooked those rooms, so he could only offer a king bed room. I had no options late at night, and cancellation policy so we took it. Not a huge deal in that case due to it being late and only 2 of us, but essentially Expedia reservation type was not honored by the staff. No credit card or DL needed at check in so it was fast. Didn't see an elevator, so used...

”Todo muy bien, habitaciones grandes y personal muy amables. La única pega que hay que tener cuidado al reservar por qué tienen motel y hotel . Al reservar no se especifica.”

”This was a basic 60s style single level motel. Very clean and comfortable bedding. Easy chair in my room was heavily stained. Breakfast is minimal, at best. I got a good price so stayed but would not likely stay again.”

”We had a problem with a broken toilet. The repairman came in the next day. It may have been running OK when we left.”

”I arrived and was told my room had been sold, even though there were NO cars in the parking lot. The smell in the office was atrocious and the attendant was struggling to communicate with me, little English apparently. He seemed to be trying to sell me a different room but the looks and atmosphere of the place and his demeanor were so awful I told him I was not interested in a different room. He told me to go on the website and cancel, and when I did, he had marked me as a no show.”

”AC was not working but hotel staff were great, they brought up two big fans ..”