We had a lot of expectations from this hotel, and really wanted to like it as it was one of the more ‘luxury” hotels we splashed out on for our honeymoon. Whilst it was still a lovely stay, I don’t think it quite lived up to our expectations (but maybe they were too high!)
We had a room with a private onsen, but the bathroom and room in general didn’t feel as clean as anywhere else we had stayed in Japan.
The overall hotel did have a lot of facilities on offer, and I think would have been good with children, but to us it felt a little more like a European all inclusive a little past its heyday, and was too large to give the feeling of luxury. The onsens were some of the least inspiring looking that we had stayed at, and the breakfast / dinner options were good, but good for mass catering rather than standalone good meals. We did enjoy being able to wear the robes around the resort though, which was relaxing and quite a fun experience.
This wouldn’t have swayed our opinion of the hotel, but we had let all the places we stayed know it was our honeymoon in advance of our trip, and most had left a small token in our rooms (nothing big - just a cute message with a folded towel animal, or a congratulations at reception, etc). This was the only hotel we stayed at which didn’t mention it at all which contributed to the feeling of the impersonal resort-esk vibe.