Hammond Hotellit

”I believe they were having some type of little league baseball championship, so when I arrived at the property, they had given the room that I wanted and needed away and told me that whoever had the room was there before me. I asked them how and why would or could you give a room away that was reserved and paid for? She said sorry, we were overbooked, I will try to get you in another one. It took them at least a half an hour or more to get me another one. During the stay, the water was cold,...

”The remote was missing from the TV when I checked in. They sent a maintenance guy to program the remote. After he left nothing worked on the remote except to change the channel. At 11:00 pm the tv spiraled and would not load any more shows. At breakfast, I had asked for a glass of ice water. They told me there was no water and that I could go around the corner and drink from the drinking fountain. Very disappointing. The bacon was fried to the point that you could not eat it. The beds were...

”Pool was green and cold water. Could not have been safe to swim in. We booked this hotel because we wanted a pool and we couldn't even use it. Also the parking lot and surrounding area seemed very unsafe. Would not recommend for anyone.”

”Very clean, great front desk staff. Elijah, Jackie. Great breakfast, great housekeeping. I've visited this hotel many times and enjoy staying there for my stay cation.”

”Our family stayed five nights in two queen sixed beds rooms. Rooms were nice and clean. Housekeeping came everyday. Our rooms were next to the nearby highway and the traffic noises were quite loud. Breakfast was better than in other hotels we stayed: pancakes, boiled eggs, breakfast muffins, yoghurt, cerials, bagels, fruit... Only minus was hotel wifi which did not really worked anywhere. Everything went well: staff was friendly and they responded quickly when needed. Our bathroom faucet...

”Breakfast was minimal, common areas need a little TLC. Room was clean. Beds a little soft but okay.”

”We were only there for a couple of days and it was for a family emergency. We had to travel out of state. For the price the place was great. The room was very clean and I would stay again if I had to”

”The room was clean. The staff was friendly. The breakfast was OK not bad for the price.”

”Thank you to Ms. Sheri for taking good care of me! I stayed here as a little getaway and it worked out perfectly.”

”Could be cleaner and smell better”

”The hotel is overall a good place to stay”

”Clean room, new rooms Can be noisy from the trains passing nearby”

”Love the clean rooms”

”Always a pleasure! One of my favorite hotels in Chicago.”

”Excellent location in downtown Chicago. Short distances to everywhere. Only downside was the weak shower pressure.”

”The views were beautiful, but the staff was no help. The line was ridiculously long to get checked in. When we got checked in, they had someone show us how to get to our room and the young gentleman brought us to a stairwell and stated didn’t they tell you the elevators are broken we literally had to walk through construction sites and multi levels just to get to our room. I wrote a complaint to the hotel and got little response. The room was beautiful, but poor customer service to say the...

”Palvelu erinomaista”