Huoneistohotellit – Hampton Roads

”The property was fine, but the front desk staff never told us that parking was an additional $20/day + tax. He simply handed us the parking pass. (This was AFTER our room was not ready at the promised check in time of 4pm. We had to wait almost 2 hours to get into our room.) Nor was the parking fee outlined on our reservation confirmation email from Wxpedia nor the email from Marriott. When I spoke to the manager about it, her reply was, “It’s on our website and all the booking sites. I know...

”This is the best property that I have stayed at in a very long time. The cleanliness and customer service were top-notch. I will look for this brand wherever I go. Thank you.”

”Room was nice, pool was fun”

”The property was as described, except for the AC not working when we arrived. There was not any advance communication about the air, though the property processed full payment prior to our arrival. We were provided the notice that the air was not working at the end of the check-in process. Additionally, we were advised that the air was fixed later in the evening but the room was still warm throughout the night. The next morning when I notified the front desk that the room was still warm I was...

”Nice clean room”

”I certainly will consider staying here anytime I am in Williamsburg”