Huvilat – Hanoi

”This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

”chủ nhà rất thân thiện, chúng tôi đặt 2 phòng ở đây , đây là lần đầu đến đây chơi ,chúng tôi đến hơi sớm nhưng chủ nhà vẫn vui vẻ hỗ trợ check in ,phòng rất sạch sẽ có mùi thơm rất dễ chịu ,cảm ơn rất nhiều chúng tôi đã có kỉ nghỉ ở đây thật tuyệt vời sẽ còn quay lại”

”It was not a pleasant experience, from the moment of check in until check out. The check in process was very confusing, and I was charged entrance fee. I needed to pay buggy car, also needed to pay for the bottle water in the villa, there was this lady whose role is not clear to me asked me to pay cash. All these were not communicated when I made the booking. Basically the property is a private one, not related to the hotel. You can't expect a normal hotel experiece, need to figure out how...