Our luxurious apartment is located in the pristine Avondale neighborhood. It is perfect for business travelers, families, or couples who want the luxury of a modern apartment boasting a fully equipped kitchen with everything you need.
Walking distance to Belgravia and Avondale Shopping centers where you will find great bars, restaurants, and boutique shops.
The apartment is located on the ground floor, and there is little or no power outage in this apartment complex.
Guest access
Guests will have full access to the apartment during their stay.
The balcony and garden are accessible during the stay.
The apartment has 2 free reserved parking slots plus visitors parking within the complex.
Other things to note
-This is not a serviced apartment.
We offer a complimentary cleaning once a week if your stay is for more than 7 days. Cleaning equipment and appliances such as a broom, mop and washing machine are provided.
The apartment is professionally cleaned between each guest stay. This involves sanitising all kitchen surfaces, mopping and sanitising tiled floors, cleaning and disinfecting bathrooms, changing towels, changing of linen, dusting and polishing of furniture.
However, we are not able to do a deep clean after every check out. We can assure you that the apartment is clean, safe, and sanitised. Stains on couches/curtains/linen may be faint and visible – we do a deep clean and valet of all upholstery items quarterly. Some hard-to-reach places like lights may gather very small dust particles.
Please note, this is a humid and hot city. We close all windows after cleaning before your arrival. Due to this, the apartment may have a slightly musty smell. Please open the window’s and allow for some fresh air to flow on arrival.
- The apartment is self-catering.
To help get you started we provide you with a small quantity of tea, coffee and sugar, as well as some hand soap and shower gel, sunlight liquid and a lined kitchen bin. One new roll of toilet paper per bathroom. We will replenish these once a week if your stay is for longer than 7 days.
- Load shedding (Blackouts occur throughout Harare at different times and are controlled by ZESA)
You may have electricity, but we may not. This could negatively impact on our response time. We sincerely hope load shedding does not last long and we apologise on behalf of ZESA and ZIMBABWE to you for the inconvenience caused.
- Prepaid Electricity
Please ensure you watch your meter level and warn us before you drop to . We will top up on your behalf (up to 40USD per month/20USD per two week period) and send you the token to reload. Should you not watch the level, and your electricity runs out – please do not hesitate to reach out to us, and we will purchase and send you a new token.
Please note that we are unable to assist you with tokens after 9pm. If you do not monitor the levels and the electricity runs out after 9pm – Please purchase a voucher for yourself to reload so that you get electricity back immediately.
You can purchase a USD5 voucher (minimum amount). The next morning, we will purchase a USD20 voucher for you to ensure levels are correct.
Should you not be able to purchase a voucher for yourself, unfortunately we will only be able to assist the next morning.
- Unforeseen circumstances
Zimbabwe is a third world developing economy – from time to time you may experience water outages and restrictions as well as problems with the internet fibre line. All faults are logged, and we rely on municipality to rectify the problems. we have a water backup tank on site. We hope no outage lasts too long and we will try our best to keep you updated with the progress of the situation as and when we get feedback.. Unfortunately, any outages are out of our control.
Your property is in a prime location and is a flat in a block of 10 units occasionally you may be inconvenienced by traffic noises, foot noises, construction in the area or road works. Unfortunately, this is beyond our control and is common in any growing city.
The idea is to blend in. We generally have very low tolerance for noise. Please, no loudness and rowdiness. Please do not bring speakers without clearing with us first. Because its a block of flats/apartments please do not panic when you see other people past the gate.
It is out of the professional cleaner’s control to ensure the apartment looks brand new/unused and like a sealed bubble. This does not mean the apartment is not cleaned. The apartment furniture has been used as the apartment is not brand new and we do not replace the furniture every time a new guest stays. The professional cleaning company use vanish stain remover and JIK bleach to remove some harder stains – these can leave a faint orange ring mark.
Zimbabwe is a hot and humid country and flying and crawling insects are common We fumigate the apartment quarterly and we can provide you with a can of Doom (Insect Killer). Insects in the apartment is not a sign of uncleanliness. Should there be a problem, please notify us.
We do not live at the apartment. We are available between 8am – 10pm on vrbo message or provided numbers to help explain how to use/operate anything you may have difficulty using. We will also try and get security (if possible) to assist you if you are still struggling. Should you require someone to come out and assist you, there may be a 1 hour wait and a call out fee applicable if there is no issue and only a lack of understanding on how to use something. We are confident that you will know how to operate everything in the apartment as everything is simple and standard.
Please note, that we are unable to come out and assist you after 6pm.
- General
We check to ensure that all remote controls in the apartment are working before check in. However, it may go flat during your stay, or after we have checked it. If this is the case, please let us know and we will deliver new batteries – Please remember we do not live in the unit and will attend to it as soon as possible.
All appliances are checked before your check in and confirmed working. However, things break outside of our control and with no reason or timing understanding. Should an appliance not be working during your stay – Please let us know and we will have the repair done as soon as reasonably possible. We will assist you in all ways possible if this does happen.
We check to ensure that the TV is operating and signed in before you check in. Sometimes things change and it signs out. If this is the case, please let us know and we will get you signed back in as soon as possible.
Please ensure you make use of the correct parking bay.
- Reservations and changes.
All cancellations will be subject to the cancellation policy.
We only provide one key for guests. We do not have spare keys for guests. Please make use of lockboxes and/or security should you need to share keys. If you lose your keys or lock yourself out – there is a call out fee for us to come and open up for you. If it is after hours and we are offline, we will assist you first thing the next morning.
Please note that the pictures on the listing are taken by a professional photographer and were taken when the apartment was listed. Please refer to listing date for the age of the listing and images.
We wish you a pleasant and enjoyable stay!!
