Ulkopuoli

Arvostelut: Hampton Inn Harrisonburg - South

2.5 out of 5
Hampton Inn Harrisonburg - South
43 Covenant Drive, Harrisonburg, VA

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 538 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 295 kautta 1003 arvostelua" "
Arvosana 6 - OK. 92 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 44 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 34 kautta 1003 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Diana

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 20.5.2024
Diana, thank you for staying with us. Your feedback is valuable, and we hope to have the opportunity to provide you with a more exceptional experience during your next visit.

10/10 Loistava

Dan, Moultrie

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
staff very nice and helpful. Hotel was very clean , up to date, quiet, great breakfast and plenty parking.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 15.5.2024
Dan, thank you for your wonderful review! The team members at Hampton Inn Harrisonburg South are delighted to hear that you enjoyed the cleanliness, modern amenities, peace and quiet, delicious breakfast, and ample parking. We're looking forward to welcoming you back!

8/10 Hyvä

Melanie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 7.5.2024
Melanie, it's fantastic to hear you enjoyed the prime location of Hampton Inn Harrisonburg South. We aim to provide convenience for our guests, and your feedback is greatly appreciated. Looking forward to welcoming you to our property in the future.

10/10 Loistava

Jodi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 29.4.2024
Jodi, it's fantastic to hear that you had an outstanding stay at the Hampton Inn Harrisonburg South. We really appreciate you taking the time to rate us. Your feedback reaffirms the effort we put in every day. We hope to see you again soon!

2/10 Hirveä

Jaya

Matkusti lemmikkien kanssa
Will never stay here again
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 22.4.2024
Jaya, it's disappointing to hear about your experience. We aim to provide all our guests with a satisfactory stay, and it's clear we didn't meet those standards for you. We'll be sure to address your feedback internally while striving to improve.

8/10 Hyvä

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was excellent and very helpful and friendly.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 15.4.2024
Thomas, thank you for your kind words about our team members at Hampton Inn Harrisonburg South. We strive to deliver a high level of service and it's wonderful to learn that this has been recognized. We hope to have the pleasure of serving you again soon.

8/10 Hyvä

Susan

Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 3.5.2024
Susan, thank you for staying at Hampton Inn Harrisonburg South and for your positive score. Our team is continuously striving to ensure we provide a wonderful guest experience, and we're delighted you had a good stay. We hope to welcome you back in the near future for an even better experience.

6/10 OK

Jonathan, Mentor

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Only had housekeeping every other day, and then they only dumped the trash and replaced the towels; didn't make the bed. Ran out of some breakfast stuff almost every day
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 8.4.2024
Jonathan, we appreciate your thoughts on the services provided. We apologize for any dissatisfaction you might have felt with the housekeeping schedule and our breakfast availability. An ongoing commitment to improve guest experience is our priority, and your feedback is essential for this. We hope to have an opportunity to better serve you in the future.

10/10 Loistava

Victoria

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice staff, a bit crowded but I guess you can’t prevent that. Good location
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 6.4.2024
Victoria, thank you so much for your positive feedback about your stay at Hampton Inn Harrisonburg South. Our team members strive to provide a friendly environment, and we're glad you found our location convenient. We appreciate your understanding regarding certain crowded moments and are continuously working on improving the guest experience. We hope to welcome you back in the future.

6/10 OK

Susan

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Shod did an excellent job checking us in. Regarding the rooms, the bathrooms and tv’s should be updated. Also, the bath towels are small and very rough…they should be replaced along with the sheets that were very worn. I would also recommend sample size shampoos, bath wash and conditioner as opposed to the refillable bottles which could be unsafe.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 3.4.2024
Susan, thanks for your feedback. It's wonderful to hear your check-in experience was notable, we always aim to make a great first impression. Your comments regarding the rooms have been noted. We're continually looking for ways to enhance the comfort and convenience of our spaces, and your remarks on the bathroom facilities, television services, linen, and bathroom amenities will guide us in this process. We assure you every step is taken to uphold a high standard for guest safety and cleanliness. Thanks for visiting, we hope to offer you an even better experience in the future.

8/10 Hyvä

Beth

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel sleep hotel wake up hotel leave
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 25.3.2024
Beth, it's great to hear you had an efficient stay at Hampton Inn Harrisonburg South. We hope to have the opportunity to serve you again on your next trip, providing you a memorable experience.

6/10 OK

Jessica

Hyvää: Siisteys
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 15.3.2024
Jessica, it seems like you had a balanced experience based on your rating. We always aim for stellar guest experiences, and appreciate any insight you could provide to help us elevate our service. Thank you for choosing our hotel and we hope to serve you better in the future.

10/10 Loistava

Galen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was clean and quiet. The staff was very friendly.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 10.3.2024
Galen, thank you for sharing your experience at Hampton Inn Harrisonburg South. We're glad to hear you found our property well-maintained and tranquil. Our team members strive to exude friendliness, so it's wonderful to know that their efforts enhanced your stay. Your feedback is greatly appreciated. We hope to see you again soon!

8/10 Hyvä

Jennifer

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The only thing that was below average is the wear & tear on the rooms. Our room had several patched holes. Only spackling not painted over, walls scuffed & the bathroom sink cabinet had areas that the stain had worn off. The hotel is due for an update/refresh. Staff was very kind & helpful & the room was very clean. I would stay here again.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 4.3.2024
Jennifer, it's wonderful to know that you valued the cleanliness of your room and found our team members both kind and helpful at Hampton Inn Harrisonburg South. We do acknowledge the feedback regarding the room aesthetics and want to inform you that maintenance and upkeep are ongoing priorities for us. Your willingness to stay with us again is greatly appreciated. We're looking forward to welcoming you back and providing you with an even more memorable experience next time.

10/10 Loistava

Salem

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 3.3.2024
Thanks for the amazing rating, Salem!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn Harrisonburg South!

8/10 Hyvä

John

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
This was a nice large room. Lots of space with our golden retriever. They weren’t able to accommodate us on the ground floor which was fine. There was no breakfast left when we went down at 7:45 am due to a ball team and a band. The staff were caught unaware apparently or poor planning whoch was annnoying. Otherwise I would stay here again probably.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 25.2.2024
John, thank you for sharing your recent experience at Hampton Inn Harrisonburg South. It's delightful to hear that you and your golden retriever appreciated the comfort of our ample rooms. We regret to learn that your breakfast experience wasn't as expected. Our team always strives to ensure all guests are cared for, and we take your input very seriously. It's great to hear that despite this, you consider visiting us again. We look forward to offering you an even better experience next time.

6/10 OK

Bophia

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
The rooms were a little dirty but overall good stay
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 21.2.2024
Bophia, it's regrettable to hear that some aspects of your stay did not entirely meet your expectations. We strive to uphold a high standard of cleanliness and it seems that we fell short this time. Regardless, we're pleased that you found your stay to be satisfactory as a whole. Your feedback is valuable and we'll certainly utilize it for improvements. Thank you for choosing to stay with us.

8/10 Hyvä

Andrea

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice hotel
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 19.2.2024
Andrea, it's fantastic to hear you thought of Hampton Inn Harrisonburg South as a nice place to stay. We hope to have the pleasure of welcoming you back in the future.

8/10 Hyvä

Daniel

Hyvää: Palvelut/mukavuudet
Check in took longer than normal.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 18.2.2024
Daniel, it's disappointing to hear that your check-in process wasn't as brisk as expected. Our team strives to ensure all aspects of our guest's stay at Hampton Inn Harrisonburg South are smooth and efficient. We'll be sure to address this to improve our processes. We hope the rest of your stay was enjoyable and look forward to welcoming you back soon.

4/10 Huono

Lolymary

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Customer Service vastasi 17.2.2024
Thank you for sharing your feedback, Lolymary.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

6/10 OK

James

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 1.2.2024
James, we notice your stay with us may not have met your expectations fully. We acknowledge how vital guest feedback is for improving our service quality. We hope to have another chance to provide a better experience in the future.

6/10 OK

Barbara

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
The front desk people were not at all helpful - did not ask for my Hilton Honors number - did not give any water and the shower head is so high it is impossible to regulate - not a good experience over all - thank goodness the next night Hampton Inn was great.
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 30.1.2024
Barbara, it seems you had a less than exceptional stay, which we genuinely regret. Our team members are typically praised for their helpfulness, so we're surprised to hear about your encounter at the front desk. We also acknowledge the troubles you faced with shower regulation - we're always focused on guest comfort. We appreciate you acknowledging the improvement on the second evening, which more closely reflects our high standards. Your constructive feedback will be used to ensure future stays align with our commitment to hospitality.

8/10 Hyvä

Mary Anne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The toilet was way too low. I am a senior citizen and i had difficulty getting up and down on the toilet. There wasn't anything to hold on to. Internet connection not strong for work.
Customer Service vastasi 26.1.2024
Mary Anne, we appreciate your valuable feedback. We're sorry to hear that certain aspects, such as restrooms accommodations and Wi-Fi speed, didn't meet your expectations. These are areas that we aim to get right for our guests to enhance their comfort during their stay. Please rest assured your concerns will be shared with our team members for their attention. We strive to continuously improve our services and facilities, catering to needs of guests of all ages and purposes. Thank you for choosing to stay with us.

10/10 Loistava

susan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay!!
The staff was wonderful. They were very helpful with directions and were friendly and courteous. The room was very clean and comfortible. A great stay!!
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 17.1.2024
Susan, thank you for your lovely feedback regarding your stay at Hampton Inn Harrisonburg South. We're glad to hear that our team members were a positive part of your experience, providing assistance and showcasing their friendliness. It's wonderful that you found the cleanliness and comfort of your room to your liking. We can't wait to welcome you back for another great stay in the future!

8/10 Hyvä

Terry

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 16.1.2024
Terry, the Hampton Inn Harrisonburg South team thanks you for your rating! We're glad to know that your experience with us was largely positive. Looking forward to your next visit!

6/10 OK

Jason

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 5.2.2024
We appreciate the feedback, Jason.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Loistava

Jeffrey

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 13.1.2024
Jeffrey, it sounds like you had a great experience at Hampton Inn Harrisonburg South. We're thrilled to know this and we hope to have the pleasure of welcoming you back in the near future. Thank you for choosing us!

10/10 Loistava

Robert S

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Exceptional service
Very professional and courteous staff. Location was convenient to shopping, restaurants and university activities, highly recommend
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 9.1.2024
Robert, thank you for your high praise of Hampton Inn Harrisonburg South. We're thrilled you found our team members professional and courteous, and our location convenient for shopping, dining, and university activities. Your recommendation means a lot to us. We look forward to welcoming you back soon.

8/10 Hyvä

Eric

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice overnight stop
Perfectly nice overnight hotel for a road trip. Hotel didn’t receive booking for hotels.com until 90 minutes after booking so check-in was complicated and delayed.
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 9.1.2024
Eric, thank you for choosing to stay at the Hampton Inn Harrisonburg South during your road trip. It's pleasing to hear you had a pleasant overnight stay. However, it's regrettable there was confusion during your check-in process due to a slight delay in receiving your booking from the third-party site. We value all feedback and hope to make your future check-ins more seamless. We're looking forward to your next visit.

10/10 Loistava

Elise

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great employees here
Very kind staff. Makes all the difference! Thank you and Happy New Year!
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 9.1.2024
Elise, thank you for your glowing feedback! At Hampton Inn Harrisonburg South, it truly warms our hearts to hear our team members' kindness made a significant difference to your stay. We are thrilled you felt well taken care of. Wishing you a wonderful year ahead and we cannot wait to welcome you back in the future!

10/10 Loistava

Ann Marie

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 30.12.2023
Ann Marie, thank you for choosing Hampton Inn Harrisonburg South. We're delighted to know that you had a favorable stay, and we appreciate your top rating. It's always uplifting to know our guests had a valued experience at our hotel. We look forward to hosting you again soon.

2/10 Hirveä

Craig

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The room smelled like smoke. When I reported it to the desk, they did nothing.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 25.12.2023
Craig, it's regrettable to hear of the issue with the room's scent and your report not being addressed as expected. We prioritize our guests' comfort and satisfaction, so we deeply regret any inconvenience caused. We acknowledge your feedback and will ensure it is shared with the relevant team to prevent future instances. Thank you for taking the time to share your experience.

10/10 Loistava

Kristin

Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 23.12.2023
Kristin, thank you for choosing to stay at the Hampton Inn Harrisonburg South. We're pleased to know we met your expectations during your visit. We eagerly anticipate your return for another satisfying experience.

8/10 Hyvä

Hannah and Richard

Matkusti perheen kanssa
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 22.12.2023
Hannah and Richard, thank you for choosing Hampton Inn Harrisonburg South. It's wonderful to see your positive rating. We trust your stay was enjoyable and look forward to welcoming you back for another visit in the future.

10/10 Loistava

Andrew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 22.12.2023
Andrew, we're delighted to hear you had a top-notch experience at Hampton Inn Harrisonburg South! We value your feedback and sincerely hope to have the pleasure of welcoming you back for another exceptional stay.

4/10 Huono

Jason

Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 20.12.2023
Jason, we appreciate your feedback and we're sorry to see you were not completely satisfied with your experience. We continuously strive to enhance our service and would appreciate more details so we can address your concerns. We hope to welcome you back for a much improved stay.

4/10 Huono

Mary

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I called prior to check-in to tell them we will be there around 9pm. Got to hotel and had to wait 15 minutes for someone to come to desk. Short staffed.
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 29.11.2023
Mary, we regret to hear about the wait time you experienced upon arrival. Ensuring efficient service, especially during check-in, is of utmost importance to us. It's disheartening to hear we didn't meet your expectations this time. The point about waiting on arrival has been noted and passed on to the relevant team members. We hope you give us another opportunity to serve you better.

2/10 Hirveä

Agostino

Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 20.11.2023
We appreciate your feedback, Agostino.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 Loistava

Brent

Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 1.12.2023
Thank you for the wonderful rating, Brent!It's fantastic you enjoyed your time at Hampton Inn Harrisonburg South so much! We look forward to hosting you again soon for another amazing experience!

8/10 Hyvä

Lydia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This appears to be an older property but pretty well taken care of. Our room was good sized and there was plenty of room in the bathroom. The room had carpeting, which I do not care for. Carpeting is never clean. I would rather see plain floors, which can be kept cleaner. The shower head was very high on the wall not allowing me to reach it to change the direction or choice of sprays. But overall it is a place I would choose again if I were back in Harrisonburg.
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 7.11.2023
Lydia, it's delightful to know that the Hampton Inn Harrisonburg South’s maintenance and spacious design sat well with you. We've noted your preference for bare flooring over carpeting and the objection regarding the placement of the shower head. They will be considered in our ongoing efforts to improve guest experience. It's encouraging to hear that you would consider choosing us again. Our team delights in offering an experience that inspires repeat visits and we're looking forward to welcoming you back.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The check-in staff was friendly. When we arrived at the room, only one key worked. One of the two beds in the room was dirty and the sheets had to be replaced. The woman from the front desk replaced them for us, but it took a long time for her to arrive to do so (she was alone at the front desk and it was a busy weekend). Then when we closed the bathroom door, it locked. I called the front desk again to have someone come and unlock it. She arrived much later to figure out the problem, then said she would return with a tool. Again, it took a long time. Eventually when she returned and got the door open, she determined it was an issue with the door and not that we had accidentally locked it when we closed it. Breakfast was okay. The kids were sad that the waffle maker was out of order. Check out process was easy, but less friendly.
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 6.11.2023
It's disheartening to learn of the issues you experienced surrounding your room keys, bed linen, and bathroom door. We understand how this could cause inconvenience, especially during a busy weekend. We always aim to provide exceptional service and we're grateful to you for bringing these matters to our attention. On a different note, we're glad to hear that your check-in experience was pleasant and that the children had looked forward to the waffles during breakfast. We're continuously working on improving and your feedback is invaluable in this pursuit. We hope to have another opportunity to serve you in the future.

10/10 Loistava

Jeff

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 6.11.2023
Jeff, thank you for taking the time to rate your stay at Hampton Inn Harrisonburg South. We're thrilled you had a great stay and we appreciate you choosing us. We're looking forward to welcoming you back in the future!

6/10 OK

Nicole

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 6.11.2023
We appreciate the feedback, Nicole.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

2/10 Hirveä

Rob

Liikematkailija
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Do not stay here!
This location was the worse Hampton property we have ever stayed. The floors did not look like they had been cleaned, the room only had 2 lights, mold in the bathroom, the bedding was horrible, the experience was hands down just horrible. We wanted to leave but we arrived so late it was not worth the trouble. I will be contacting cooperate about our stay. The staff member who checked us in was very nice but sadly that was the only positive about our stay. I do NOT recommend this location.
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 4.11.2023
Rob, it's disheartening to learn that your stay with us did not meet the expectations associated with our brand. While we're glad that our team member made a good impression, we apologize for any cleanliness shortfalls and issues with the room lighting and bathroom conditions. Your comfort is a top priority, and we'll certainly ensure your feedback is addressed to enhance the quality of future stays. The hotel team appreciates your feedback and hopes to have the opportunity to redeem ourselves during your future travels.

8/10 Hyvä

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazingosts, great musui
Yöpyi 2 yötä lokakuussa 2023
Customer Service vastasi 31.10.2023
Andrew, we appreciate your positive feedback on the remarkable hospitality and enjoyable atmosphere at Hampton Inn Harrisonburg South. Your satisfaction is important to us and we're thrilled to know you had a great experience. Thank you for your review and we look forward to your next visit.

10/10 Loistava

Charles

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Another nice stay.
This was the last hotel we visited while on our recent trip. It too was clean and the staff nice to work with. We enjoyed our visit.
Yöpyi 1 yön lokakuussa 2023
Customer Service vastasi 28.10.2023
Charles, thank you for your kind words! We're thrilled to hear you enjoyed your stay at Hampton Inn Harrisonburg South. Our team members work hard to ensure their guests have a clean and welcoming experience. It's fantastic they had the opportunity to serve you during your recent trip. We hope to welcome you again soon.

6/10 OK

Ian

Matkusti kumppanin kanssa
Hyvää: Siisteys
We arrived and had to wait 20 minutes to check in because of the computer wasn't working properly. The front deck employee was very apologetic and extremely frustrated with the system. The internet access was also not working properly.
Yöpyi 1 yön lokakuussa 2023
Customer Service vastasi 25.10.2023
Ian, it seems your experiences at check-in and with the internet access did not meet your expectations. We appreciate your patience during the system's downtime and acknowledge the inconvenience. Our team members strive for smooth experiences, and it's disheartening to hear of any frustration. We are taking a closer look into the internet issue you have reported. We're hopeful that the rest of your stay was comfortable and we look forward to offering a more seamless experience in the future.

10/10 Loistava

Sheila

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
The young man at the counter was awesome. We had some problems with our booking through a 3rd party put he got everything straightened out
Yöpyi 1 yön lokakuussa 2023
Customer Service vastasi 26.10.2023
Sheila, we're thrilled to hear that you had such a pleasant experience with us at Hampton Inn Harrisonburg South. Our team members are indeed dedicated to providing excellent service and it's great that any issues you encountered were promptly resolved. Should you return to Harrisonburg South, we certainly look forward to having you with us again.

8/10 Hyvä

Gary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Customer Service vastasi 24.10.2023
Gary, thank you for choosing Hampton Inn Harrisonburg South for your stay. We're delighted to know you've had a pleasing experience. We hope to welcome you back soon!

10/10 Loistava

Aaron

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Customer Service vastasi 24.10.2023
Aaron, thank you for choosing Hampton Inn Harrisonburg South! We're thrilled you enjoyed your stay and hope we'll see you back again soon.