Sviitti, 1 suuri parisänky, tupakointi kielletty | Työpöytä, silitysrauta/-lauta, ilmainen Wi-Fi, herätyskellot

Arvostelut: Baymont by Wyndham Harvard

2.5 out of 5
Baymont by Wyndham Harvard
1701 S Division St, Harvard, IL

Arvostelut

6,2
Arvosana 10 - Loistava. 44 kautta 280 arvostelua" "
Arvosana 8 - Hyvä. 73 kautta 280 arvostelua" "
Arvosana 6 - OK. 66 kautta 280 arvostelua" "
Arvosana 4 - Huono. 48 kautta 280 arvostelua" "
Arvosana 2 - Hirveä. 49 kautta 280 arvostelua" "

6,4/10

Siisteys

6,8/10

Henkilökunta ja palvelu

6,2/10

Palvelut/mukavuudet

6,0/10

Majoituspaikan kunto ja tilat

5,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Lorilane

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Upon entering our non-smoking room, we were greeted with an overwhelming smell of stale cigarettes. There were cigarette burns all over the bath tub, the towels were musty and full of yellowish stains, there was someone’s used bandaid in the dresser, the vents were covered in black lint, the hair dryer was coated in dirt from not being cleaned. The blankets, pillows, and sheets were ALL dirty with stains, one pillow looked like it was drug across the floor by a dirty shoe, as it had black dirt stains. The “secure doors” that require a key card, were never secured and anyone could walk into the building. There was a group of men slamming Coronas in the parking lot, with empty bottles everywhere. And there was a pile of pee stained mattresses welcoming us as we were directed to walk into through the back side door. Absolutely abominable. Do yourself a favor, spend an extra $100 and go one town over and you won’t have to park next to a truck riddled with bullet holes.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Keri

Matkusti perheen kanssa
Nicest place to stay for the price.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Karen

Matkusti lemmikkien kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pet friendly
Yöpyi 1 yön toukokuussa 2024
Harvard Baymont staff vastasi 12.5.2024
Thank you for your good review!

10/10 Loistava

Mercedes

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place
Yöpyi 2 yötä huhtikuussa 2024
Management vastasi 12.5.2024
Glad you were pleased wit our service!

6/10 OK

MAUREEN

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
the property was ok, advertised breakfast, it was terrible.
Yöpyi 1 yön huhtikuussa 2024
Management vastasi 12.5.2024
We are sorry our limited buffet style breakfast was not what you expected!!

4/10 Huono

Keith

Huonoa: Henkilökunta ja palvelu
Plain hotel. Continental breakfast was very poor.
Yöpyi 1 yön huhtikuussa 2024
Management vastasi 12.5.2024
Apologize you were not pleased with breakfast. What can we add to our buffet breakfast to meet your needs?

2/10 Hirveä

Larry

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Management vastasi 12.5.2024
Sorry you were not pleased wit your stay. How can we improve?

2/10 Hirveä

Rene

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The was so dirty bathroom dirty the water is not going we goin to eat they dint have breakfast at time All i dont like the charge a lot money and the dont cleaning
Yöpyi 1 yön huhtikuussa 2024
Harvard Baymont staff vastasi 17.4.2024
Sorry your stay was not as expected.Our staff responded to your request to reclean the bath room mirror and we apologize you had to ask.The breakfast item you asked for was refilled upon your request.The Jacuzzi Suites are charged at a higher rate because of the larger room and other amenities.Hope you will give us a chance to do better and consider staying with us again!

6/10 OK

Fernando

Huonoa: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Management vastasi 13.5.2024
Three stars..........Thank you for keeping us improving!!!

10/10 Loistava

Brandi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super clean and staff was super helpful and wonderful!
Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 17.4.2024
Thank you for your feedback .

10/10 Loistava

Nancy

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place
Yöpyi 2 yötä helmikuussa 2024
Harvard Baymont staff vastasi 17.4.2024
thanks

6/10 OK

Jennifer, BELOIT

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Cassandra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
pool was wonderful :)
Yöpyi 1 yön helmikuussa 2024
Harvard Baymont staff vastasi 17.2.2024
We are pleased to know you enjoyed yourself!It is our goal that you will enjoy yourself upon your return.Thank you

4/10 Huono

Michelle

Matkusti lemmikkien kanssa, Liikematkailija
Huonoa: Siisteys
Check in staff, demanded my cc and my cc PIN. After some pressure, the staff after persistence called the manager. The manager confirmed the PIN was not needed. When I asked the staff after why they were trying to get my PIN, and he wouldn’t answer me
Yöpyi 1 yön helmikuussa 2024
Management vastasi 17.2.2024
Sorry Michelle you were asked for you private PIN!The staff member has been retrained and now knows the PIN is your private information and the proper way to complete the transaction. The staff member only intended to do his job and apologizes for the concern he caused you!

10/10 Loistava

Mercedes

Yöpyi 1 yön helmikuussa 2024
Harvard Baymont staff vastasi 12.5.2024
5 Stars! Thank you.

4/10 Huono

Karla

Hyvää: Huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
No hot water at all and breakfast was an hour late
Yöpyi 1 yön helmikuussa 2024
Management vastasi 4.2.2024
Sorry there was an issue with the hot water!There is always plenty of Hot water, at times it is not as quickly available as expected. We are working to correct this for your next stay.We apologize for the delayed breakfast, the staff was busy with with other duties. The staff has been informed as to the priority of their duties and this will not be an issue on your next visit!

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Harvard Baymont staff vastasi 27.1.2024
We apologize that you were not completely satisfied.We are working to make things better for you!

10/10 Loistava

Eluzai

Yöpyi 1 yön joulukuussa 2023
Harvard Baymont staff vastasi 27.1.2024
We are pleased you were happy with you stay!

6/10 OK

Alan

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

melissa

Matkusti ryhmän kanssa
Bed
Yöpyi 2 yötä marraskuussa 2023

6/10 OK

Elisha

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Water in the shower took 20 minutes running to even get warm - there was a large crack in the floor of the tub and the shower head leaked with barely any water pressure - the room mirror was smudged with something goopy - the stand up lamp shocked me when I tried to turn it on - there was a very tiny garbage can in the bathroom - and one small one under the sink, would have liked to have one more in the room or at least one a little bigger - the back door entry said key card needed to enter but the wires for the pad were hanging and the door didn't even close
Yöpyi 2 yötä marraskuussa 2023

8/10 Hyvä

Justin

Yöpyi 1 yön marraskuussa 2023

4/10 Huono

Kim

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pool was closed way before 10 pm
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Deyvid

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Satisfied
Yöpyi 2 yötä lokakuussa 2023

6/10 OK

Ryan

Matkusti kumppanin kanssa
Hyvää: Siisteys
Not
Yöpyi 1 yön lokakuussa 2023

4/10 Huono

Ilene

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Management vastasi 6.10.2023
We Apologize for difficulties during your stay.The problem with Expedia was not of our doing but please let us know how we could have been more helpful to you.

8/10 Hyvä

David

Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Maria

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love it
Harvard Baymont staff vastasi 5.10.2023
Thank You!

10/10 Loistava

Karen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place to stay in Harvard!
My stay at Baymont was great! We were there for a nearby charity bike ride. The location was convenient, close to restaurants and stores. The hotel was very clean, well attended to and the employees were great. The free breakfast was hot and plenty of choices. Loved it!!!! I would highly recommend this hotel.
Yöpyi 1 yön elokuussa 2023
Management vastasi 5.10.2023
Thank you for the great review! Our staff really appreciated it!

4/10 Huono

Irma

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
The beds sheets were stained and the bathtub was clogged. The AC was not working. The lights went out for hours and it was hot.
Yöpyi 2 yötä elokuussa 2023
Management vastasi 5.10.2023
Sorry for the unexpected issues you had. We always work prevent issues and correct them when they are brought to our attention. You can be sure we were working with the utility company to get electricity (and the AC) restored as well as correcting your other issues.We apologize for any unpleasantness you experienced during your stay.

10/10 Loistava

Charlene

Yöpyi 1 yön heinäkuussa 2023

2/10 Hirveä

Amy

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Customer service sucked told me he was busy doing his own job and couldnt help me on why expedia didnt send my payment through . Took me 1 hr to clear it up myself.
Yöpyi 1 yön heinäkuussa 2023

8/10 Hyvä

Alvin, Prospect Heights

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Great service at reasonable rates. Front desk very accommodating!

2/10 Hirveä

Nathan

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It smells like something odd, the desk attendant was rude and abrupt. It was a bad experience.
Yöpyi 1 yön kesäkuussa 2023
Front Desk vastasi 22.6.2023
When possible, we like to review our days arrivals to be ready to provide a quick and easy check-in. We understand it is often our guests priority, after a days travel or work, to get to their room to relax.We apologize if this is not the service that was expected.

6/10 OK

Phil

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
needs full restoration
we needed a place to stay in Harvard for my daughters graduation, ignored the reviews, but they were pretty spot on, sheets badly stained, bathroom just as bad, the door entry wasn't in working order including the deadbolt, so they switched us rooms, sheets were just as bad, i did ask the attendent for new sheets he seemed aggitated but for 100$ a night, you do expect a clean place to stay, hotel needs full renovation we stayed 1 night and not the 2 other nights, he did refund 1 night.
Yöpyi 3 yötä toukokuussa 2023
Management vastasi 22.6.2023
We apologize for your unpleasant experience. We are making improvements and hope you will look to us in the future.

8/10 Hyvä

Becky

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Nice quiet property. Room was large and comfortable for the price. Nice breakfast with eggs and sausage. Waffles. Toast. Cereal. Juice. Disappointing the pool was closed but otherwise no complaints
Yöpyi 2 yötä huhtikuussa 2023
Harvard Baymont staff vastasi 22.6.2023
Thank you for the positive remarks.Sorry the pool was closed but it was being renovated to make better for our guests.

10/10 Loistava

Brehan

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay!
Yöpyi 1 yön huhtikuussa 2023
Harvard Baymont staff vastasi 22.6.2023
Thank you for your kind review.

8/10 Hyvä

Tom

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2023

4/10 Huono

HELENE GEORGETTE SIMO MAKAPCHIE EPSE

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My key was deactivated every time. Towels are no more white and they are very old. During my entire stay someone was smoking in the next room and the smoke enters my room, really uncomfortable.
Yöpyi 2 yötä maaliskuussa 2023

2/10 Hirveä

Bryan

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Needs to be updated, drywall in shower has holes, stains on bed sheets, towels yellowed with stains complimentary lotion in room was half empty, key wallet from front desk was old and worn, and had other room numbers written on the inside like they were recycling them.
Yöpyi 2 yötä maaliskuussa 2023

2/10 Hirveä

Sara

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Awful customer service. Nobody would answer the phone. Power went out in the middle of the night in winter and wouldn’t give out extra blankets. Slept at work that night. Went to a different hotel and they have not responded for refund yet. Wont answer the phone or said to call back to talk to manager. Awful!!!
Yöpyi 7 yötä helmikuussa 2023

4/10 Huono

Dorothea A

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They were obviously trying to save money by having the heat so low that it was actually freezing in the pool room itself. I couldn't even sit and watch the kids swim because it was so cold. It was also freezing in the hallways, front desk, and dinni g room. The cereal tasted stale and there was no juice either day and the eggs were cold. The property itself was clean but i would not stat again because it was so cold outside the room so in actuality they are not saving money because they now losing repeat business.
Yöpyi 3 yötä helmikuussa 2023

2/10 Hirveä

Thomas Guy

Yöpyi 1 yön tammikuussa 2023

8/10 Hyvä

Kelly

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pleasantly surprised with this hotel! Room was updated and clean! Perfect for one night after a wedding that was 4 minutes away. Very happy with experience after reading other reviews - would go back if had something in the area again. Man working the front desk was quick, helpful, and nice.

2/10 Hirveä

Brianna

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
HORRIBLE, NOT SO GOOD, VERY BAD HOTEL
Absolutely disgusting, I wouldn’t want my dog to sleep in the beds or rooms that they have available. Every single item had stains, toilets were yellow with grey water. I thought it would be a nice getaway, absolutely ruined due to the lack of care for their business. Disgusting….
Yöpyi 1 yön lokakuussa 2022

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
There was no hot tub like it said online. The breakfast was good.
Yöpyi 2 yötä syyskuussa 2022

6/10 OK

Michael

Yöpyi 1 yön syyskuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Good for One Night Stay...
It was good as a place to crash at, otherwise, the room left a bit to be desired. The check-in process felt a bit unfriendly /unwelcoming! The little bugs in the shower were friendlier! (despite their presence) Thank you for hosting us for one night!
Yöpyi 1 yön elokuussa 2022

6/10 OK

dennis

Yöpyi 2 yötä elokuussa 2022

10/10 Loistava

Brandy

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient location, not to far from Lake Geneva! Well worth the Stay!! Breakfast was Okay, nothing Special!! didn’t really spend a lot of time at Hotel!!! Spent the weekend on the Lake and the Safari!!!!! Definitely, would Stay Again!
Yöpyi 2 yötä elokuussa 2022