Aula

Arvostelut: Super 8 by Wyndham Hazen

2 out of 5
Super 8 by Wyndham Hazen
4167 Highway 63 North, I-40 Exit 193, Hazen, AR

Arvostelut

6,6
Arvosana 10 - Loistava. 33 kautta 182 arvostelua" "
Arvosana 8 - Hyvä. 50 kautta 182 arvostelua" "
Arvosana 6 - OK. 48 kautta 182 arvostelua" "
Arvosana 4 - Huono. 28 kautta 182 arvostelua" "
Arvosana 2 - Hirveä. 23 kautta 182 arvostelua" "

6,8/10

Siisteys

7,0/10

Henkilökunta ja palvelu

4,8/10

Palvelut/mukavuudet

6,2/10

Majoituspaikan kunto ja tilat

6,4/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

James

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have stayed at this property a few times in th past few years, but this will be the last. The room was just not in very good shape. They also advertise breakfast. What they put out for breakfast would not be considered breakfast anywhere in the world. Watered down Orange juice, bad coffee and tiny granola bar. That's it. And then the popr clerk had to defend the spread, saying it meets the basic standard set by Wyndham. Recommendation: stay somewhere else
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Michael

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really bad experience
Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Jonathan

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was a fine place for a quick stay
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Sam

Yöpyi 1 yön maaliskuussa 2024

6/10 OK

David

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The hotel was advertised as offering breakfast, but this was not the case.
Yöpyi 1 yön maaliskuussa 2024

2/10 Hirveä

PATRICIA

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Manager. vastasi 25.1.2024
Dear PATRICIA,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

6/10 OK

Thomas

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Manager. vastasi 19.1.2024
Dear Thomas,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

10/10 Loistava

Edgar

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Muy bueno
Yöpyi 1 yön joulukuussa 2023
Hotel Manager. vastasi 18.12.2023
Dear Edgar,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

2/10 Hirveä

Brandy

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Hotel Manager. vastasi 8.12.2023
Dear Brandy,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

2/10 Hirveä

Jennifer

Yöpyi 1 yön marraskuussa 2023
Hotel Manager. vastasi 6.12.2023
Dear Jennifer,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

6/10 OK

Jeremiah

Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Not very clean, but compared to some places we’ve stayed in, it was passable. Expedia says that breakfast was included, and the property has breakfast hours posted, but there was absolutely NOTHING to eat or drink. Honestly dissapointing. It’s also close to the highway and the traffic is quite noisy
Yöpyi 1 yön marraskuussa 2023
Hotel Manager. vastasi 11.11.2023
Dear Jeremiah,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean towel.
Clean towel and sheets.
Yöpyi 1 yön lokakuussa 2023
Hotel Manager. vastasi 26.10.2023
Dear Guest,Thank you for your great feedback. We're pleased to know that you found our towels and sheets to be clean during your stay. Providing a clean and comfortable environment is a top priority for us. Your feedback is valuable, and we'll continue to uphold high standards to ensure a pleasant experience for all our guests.Sincerely,Hotel Manager.

6/10 OK

Cheryl

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
Key didn’t work properly.
Hotel Manager vastasi 25.10.2023
Dear Cheryl,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely,Hotel Manager

2/10 Hirveä

Mark

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
don't stay here
the description said that breakfast was included and it was not. i have stayed at many super 8 hotels and this one was by far the worst ever--dirty, threadbare towels, fitted sheets came off the mattress, window shade that did not block outside lights, and no soundproofing so that we heard constant truck noise from across the street all night.
Yöpyi 1 yön lokakuussa 2023
Hotel Manager vastasi 20.10.2023
Dear Guest,We sincerely apologize for the discrepancies in our service. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely,Hotel Manager

2/10 Hirveä

James

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The lady at the front desk gave me my key. When I opened my door, a man in a smokey room sat up from the bed. I slammed the door shut, went to the front desk, told her about it and she said “that’s not supposed to happen”. In the am, the front office was locked up and there was no breakfast served. Usually , Super 8s are fine, but not this time
Yöpyi 1 yön syyskuussa 2023
Hotel Manager vastasi 4.10.2023
Dear Guest,We sincerely apologize for the unfortunate experience you had during your stay, including the incident with the room key and the unavailability of breakfast. This is not up to our usual standards, and we take your feedback seriously. We will investigate these issues to ensure they do not happen in the future. Your comfort and satisfaction are our top priorities, and we want to ensure that you have a pleasant stay in the future. Please accept our sincerest apologies for any inconvenience you faced, and we appreciate your input. If you have any specific comments or requests for your future stays, please feel free to share. We hope to serve you better in the future.Sincerely,Hotel Manager

10/10 Loistava

Kyle

Yöpyi 1 yön lokakuussa 2023
Hotel Manager vastasi 25.10.2023
Dear Kyle,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Sehr laut, neben einem Truckparkplatz
Die Frotteetücher sollten unbedingt ersetzt werden, sie waren löchrig und fleckig.
Yöpyi 1 yön syyskuussa 2023
Hotel Manager vastasi 21.9.2023
Dear Guest,We apologize for the condition of the terry towels during your stay. Clean and well-maintained linens are essential for a comfortable experience, and we regret that we fell short in this regard. Your feedback is valuable, and we will address this issue to ensure that our towels are in better condition for our guests in the future. We hope you might consider staying with us again in the future.Sincerely,Hotel Manager

4/10 Huono

Maliah

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön syyskuussa 2023
Hotel Manager vastasi 21.9.2023
Dear Maliah,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve staying experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager

2/10 Hirveä

Elen

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Une horreur
Une horreur ! Le linge de lit était sale, la chambre sentait mauvais, la climatisation n’a jamais due être nettoyée ! Et malgré un petit déjeuner annoncé de 6h à 9h, mauvaise surprise : rien à manger le matin a part un jus rance et de l’eau aromatisée au cafe !!! A fuir
Yöpyi 1 yön elokuussa 2023
Hotel Manager vastasi 21.9.2023
Dear Elen,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us.This is not a regular feature of our hotel but your patronage is important to us. Please visit again.Sincerely,Hotel Manager

6/10 OK

Cindy

Hyvää: Huoneen mukavuus
Little More Effort Would Make A Better Stay
Great hot water & pressure. Very friendly and attentive representative. Breakfast was so-so: coffee, juice, snack bar. Hair dryer didn’t seem to work; could have been ‘operator error’. Mirror was nasty looking; use a clean rag. Dead bug guts squashed on wall—could have been cleaned up with little effort.
Yöpyi 1 yön elokuussa 2023
Hotel Manager vastasi 21.9.2023
Dear Guest,Thank you for your feedback. We're pleased to hear that you had a positive experience with hot water and pressure and that our representative was friendly and attentive. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback. The entire points you have observed will be investigated and necessary actions will be taken, You can be sure about a safe stay with us. Please visit us again.Sincerely,Hotel Manager

2/10 Hirveä

kim

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön heinäkuussa 2023
Hotel Manager vastasi 21.9.2023
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Loistava

Nancy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great room bed was very comfortable service was great would stay here again
Yöpyi 1 yön heinäkuussa 2023
Hotel Manager vastasi 21.9.2023
Dear Nancy,Thank you for your feedback. We're thrilled to hear that you had a great experience during your stay at our hotel! It's wonderful to know that you found the room comfortable and the service great. We appreciate your positive feedback, and we look forward to welcoming you back for another enjoyable stay in the future. Sincerely,Hotel Manager

10/10 Loistava

James

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

Eleanor

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

Meredith

Yöpyi 1 yön kesäkuussa 2023

2/10 Hirveä

Cesar, CHARLOTTE

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
strong cigarette smell in the bathroom... For breakfast only coffee and orange juice, and cereal bar
Yöpyi 1 yön kesäkuussa 2023

6/10 OK

Jennifer

Matkusti ryhmän kanssa
The room was missing a smoke alarm, there were some holes in ceiling (one above toilet)
Yöpyi 1 yön huhtikuussa 2023

6/10 OK

Terry

Yöpyi 1 yön maaliskuussa 2023

10/10 Loistava

LeAnn

Yöpyi 1 yön helmikuussa 2023
Hotel Manager vastasi 7.11.2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Loistava

Southeast

Yöpyi 1 yön tammikuussa 2023

8/10 Hyvä

James

Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check in was pretty easy. There was virtually no breakfast. Juice, coffee and a granola bar. I am really tired of covid being a reason they can not provide the breakfast the website says they provide.
Yöpyi 1 yön tammikuussa 2023
nick vastasi 16.2.2023
thanks for stay with us and about breakfast we are follow by wyndham require but we try our best for improve for breakfast item

2/10 Hirveä

Thomas

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was dirty (no bedbugs thank God), crumbs, dust, and dirt on the floors, furniture and bathroom. Roaches evident. The shower/bath didn't work right. The night staff person was very personable and friendly when we checked in, so that was a bright spot, but she told us breakfast would be available in the lobby from 7 - 10am. When we went down in the morning there was nothing and the Manager was dismissive saying, no, no breakfast. Believe me when I say it's worth driving another hour to a different accomodations.
nick vastasi 16.2.2023
we are apologies for all inconvice but we trying best all your requirement for next time trip and giving u best rate as well thanks

6/10 OK

wendie

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room had a dead roach in the bathroom also the air vent kept Falling off and toilet over flowed
Yöpyi 1 yön joulukuussa 2022

4/10 Huono

Billy

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2022

6/10 OK

Greg

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Ok for price
Yöpyi 1 yön lokakuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön syyskuussa 2022

4/10 Huono

Dawn

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walls, and floor were dirty sheets would stay on the bed wondered if they were dirty too. Door didn’t close correctly letting in mosquitoes.
Yöpyi 1 yön syyskuussa 2022

2/10 Hirveä

Robert

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Moldy, smelly, jerk with no ethics for a manager.
Yöpyi 1 yön syyskuussa 2022

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Vacation
Clean and quite , friendly staff beautiful view
Yöpyi 1 yön elokuussa 2022

6/10 OK

JUAN, Laredo

Yöpyi 1 yön elokuussa 2022

4/10 Huono

Eva

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room had weird smell
Yöpyi 1 yön elokuussa 2022

4/10 Huono

Jon

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not worth it
It was really bad! We bought our room online at 8:30pm and checked in around 11pm. When we got to our room, it was over 90degrees in the room! It took a solid 2 hours to cool off. They only give you 4 pillows for two beds and if you ask for more they are very rude. Breakfast was ridiculous. Overall, it is over priced at $60
Yöpyi 1 yön heinäkuussa 2022

4/10 Huono

Angela

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
This is a pull away from the interstate, barely adequate for an overnight rest.
Yöpyi 1 yön heinäkuussa 2022

6/10 OK

Tim

Yöpyi 1 yön heinäkuussa 2022

8/10 Hyvä

Ronda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient
Yöpyi 1 yön heinäkuussa 2022

2/10 Hirveä

Edmond

Yöpyi 5 yötä heinäkuussa 2022

8/10 Hyvä

Chandralehka

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall the hotel was ok. The young lady that was overnight was very helpful and kind.
Yöpyi 1 yön heinäkuussa 2022

6/10 OK

Johnie

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
The toilet seat was cracked and pinched when you sat on it. There was no facial tissue. There was no battery in the smoke alarm. The security lock on the door was broken. Breakfast offerings were minimal. Will never stay there again.
Yöpyi 2 yötä heinäkuussa 2022

10/10 Loistava

Edmond

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä kesäkuussa 2022

10/10 Loistava

Hailee

Yöpyi 1 yön heinäkuussa 2022