Heathcote South Hotellit

”Tania the new owner went out of her way to help us. ”

”Clean room, well maintained. Dated bathroom, but clean and everything in working order.”

”Beautiful area but was let down on the cleanliness and facilities. The white bedding had brown stains all over and cob webs in the bath room. On multiple websites it stated their was a spa for guest use, despite this not being the case. The info in our room also stated breakfast basket apon arrival as well as spa for guest to use, neither which were true. Little things can make a big impact, for example, it would have been nice when we came to our room after a hot day for the air con to be on,...

”Dirty, unkempt, uninviting entrance to this place. Potholes in the driveway, reception poorly signed and difficult to find. Surly attitude from the person who handed over room keys. Door to room rotting at the base, providing no security. Room itself nice enough, with decent facilities. I wouldn't return, though - too depressing overall. ”

”The pictures provided of the property were not what we were greeted with. Pool was closed and extremely run down, room windowsills had a sort of black powder on them, stained pillows on the bed. Wasn’t expecting the Ritz but definitely expected more for the price for one night. ”

”The staff were very kind and efficient, when things went wrong they fixed it. The receptionist was excellent under stressful conditions ”