Helena Hotellit

”The two girls working at the front desk were so incredibly sweet! Some of the photos don’t exactly match the actual hotel. Biggest downfall was someone hit my car with their door and left a giant dent/scratch. Unfortunately the cameras don’t cover the parking lot. ”

”Convenient location. Clean room. Pleasant staff”

”Staff was great hotel was clean. It was just getting worn. It needs to be spruce up.”

”air condoning and heat both worked well friends staff room was clean”

”Room was very clean. Upon arrival in the wee hourswe were upgraded to a suite free of charge. All staff were very helpful and friendly.”

”Friendly staff clean room ”

”Nice place”

”The office closed 12am on 1/1, opened at 8am closed agsin at 11am same day and never reopened. Wifi didnt work,no coffee or breakfast because there was no staff and office was closed. There was a number for emergencies only so couldnt get new towels. The outside stairs to the second level were metal and it was a snow storm and 17 degrees. They never salted or cleaned them almost fell twice. The area is gorgeous, the view was great just not a single available amenity”

”Polite staff. Was quick checking in and also checking out. Everything was neat and clean. ( Besides a beer box that was left from previous traveler lol ) But it happens. Kids enjoyed the Pool. Overall tho, it was good stay! ”

”We love seeing Joyce when we check in and Faith when we check out.”

”Clean great location”

”Very wonderful staff and clean environment. Even though some customers were very rude and disrespectful to a young woman only doing her job she still displayed excellent customer service, I commend her. My son and I will definitely be back because of her hospitality.”

”Great stay”

”Took my wife for her birthday and she loved it. Take her back. It was amazing!!”

”People, workers doing renovations screaming outside the door. Someone grilling fish in their room, made my room smell horrible. I didnt stay. I checkedout 30 minutes after checking in.”

”My son and I checked in and the night associate (Art) seemed kind of rude. Our room had a horrible odor then we noticed our wifi wasn't working. We went down to the front desk and he had us sign in to the back office router, it didn't even reach to our room, so we had zero Wi-Fi access even that's part of the amenities we paid for. I won't stay there again. ”

”clean”

”Easy parking. Very nice coffee and breakfast. Amenities were closed due to hotel construction. Room was spacious but sink did not drain. Reported this to front desk but there was nobody available to service it because it was a Saturday. I request housekeeper and the room was not serviced. I requested the next night and again it was not serviced. ”