Helena Valley Northwest Hotellit

”Stayed 4 nights. Check in was easy and evening clerk very nice. Carpet was full of white dog hair. Had to request carpet to be vacuumed the next morning. One area still had hair but we didn’t ask again. We didn’t realize that we would not have service for fresh towels & trash removal during our stay. Had to ask for fresh towels/wash cloths daily and one night no washcloths available for a bit. The safe did not work. Continental breakfast was ok but minimal and mundane. Several of the...

”Street noise was heavy starting at 5 am”

”Not definately at par with the rating on your site. Musky smell in the hotel and room, outdated rooms and towels etc did not have ”fresh” scent. Strongly recommend changing the rating to 2-3 stars maximum. Comparing to Residence close by rating is off by 2.0 points atleast.”

”Breakfast was good”

”When I arrived, even though I had a reservation confirmation on my phone, there was no room for me. The desk clerk said I did not have a reservation in their system. My email from Expedia told me that I did, and I showed it to the clerk, but it made no difference. I was out in the cold without a room. I had to make other arrangements after driving 11 hours to get there.”

”Awesome breakfast nice pool”

”The sheets and bedding were clean, but VERY worn out (balls on sheets) and pillows brownish and smelled like an old man. Everything els very nice”

”Property is in a rundown area with homeless people and low life's around.”

”Some things were nicely kept and some were not. Mold in the shower on the silicone edges no extra pillows or blankets. TV guide was very confusing. Breakfast cheaply made and no flavored creamer for coffee. Bacon wasn’t really bacon. More like slivers of fat. Water was $8 to purchase there or walk down the road to a convenience store for a better deal. Sketchy neighborhood if you needed to walk in the evening. Lots of deals going on behind buildings. Check in and out was seamless as long as you...

”Floors were not clean.”

”The staff would t do anything about the barking dog in the room next to us. He barked for 3 hours straight. When I asked chuck the front desk attendant said there was nothing he could do even though the pet policy was displayed right behind him that stated otherwise. Super unhelpful and grumpy ”

”Could use some updates!”

”It was a sunny and warm evening. Nice to enjoy the outdoors. Good TV in the room with lots of channels.”

”Pros: Excellent location. Restaurant staff were wonderful. rooms are quite large and fairly clean. Con: I called in advance to ask about internet coverage. I had an important 2-hour online engagement at a very early hour. They said that they had "excellent" internet and made a note for me to have a room on the 2nd floor closest to the router. When I checked in, the front desk saw the note but said they couldn't honor that because they were full and offered no solutions. I came down to the front...

”Shower didn't drain on Wed and was told maintenance wouldn't be in til Friday? They did agree to deal with after understanding seriousness.”

”The breakfast selection was very good. As was the service.”

”Palvelut lähellä, sijainti hyvä”

”This was a beautiful, quiet, super clean place to stay with a fantastic breakfast buffet!”

”Very nice sized rooms, clean, fresh and accommodating.”

”The breakfast was fresh.”