Shangri-La Hotels and Resorts – Helmijoen suisto, Guangdong

”Good position but really terrible room... No level of old Shangri La”

”All the staff in this hotel are extremely helpful and polite. I was in the elevator greeted by some staff of the hotel. They went above and beyond, greeted me and offered to help me with the luggage from the elevator to the lobby. You truly feel welcomed by the staff and the culture of this hotel.”

”Booked non-smoking room, got smoking. Very few of staff can speak english. No possibility to late check out. Very bad experience.”

”Very nice, clean and comfortable ”