Henrietta Hotellit

”good place”

”Nice experience booking a last minute stay that’s close to CLE airport. I arrived rather late anr night and was welcomed warmly by front desk staff and told to let them know if I needed anything. A very basic breakfast is available at any time for travelers, not just a few morning hours. The hotel was clean and bright. As a female traveling solo, it felt safe and secure. The facility is an older building that shows some wear in the hallways/doors but for a brief stay close to the airport I...

”Nice clean room. Renovated. Bathroom was well stocked with an excellent shower with great waterpressure. Breakfast was plentiful and well stocked. Comfortable bed and pillows. Good AC which kept the room at a very comfortable temperature. Only suggestion is maybe an additional trash container.”

”We left after stripping the beds to find all types of stains (my friend thought he got bit by a bedbug, we didnt find any). Some obviously blood some obviously fecal. Also they were small and uncomfortable. The “blankets” were thinner than my sheets at home. I asked for couple of extra pillows and was told they only had 1 spare. The toilet seat did not fit the toilet. The breakfast? Definitely not continental.”

”There were no working ice Machine on 3 floors. I was able to get ice at the bar right away .. and with a smile.”

”We came in late n left early, it was clean, comfortable and the staff was friendly.”

”Clean, Cozy, Nice and helpful staff. Great breakfast ⭐️⭐️⭐️⭐️⭐️”

”I like how they used LVP instead of carpet. Very clean, and quiet. Would highly recommend”

”great location”

”The hotel is in a beautiful location. Backed up against the river and a two minute walk to the lake. The room was fine, nothing special but my TV didn’t work. My biggest complaint is that when I went to ask for help with the TV the deskclerk was between customers and when I said the TV wasn’t working she asked me in front of other guests what my room number was. I didn’t want to make it seem like I was being difficult so I told her, but then was paranoid the rest of my stay that anyone who was...

”The breakfast was good and the staff were very friendly.”

”Na”

”Parking was good. Staff not too friendly. Room makeup relatively ok.”

”The front desk staff was helpful, but we had issues upon check in. The credit card reader wouldn't work. The room we were given was left open, the toilet was clogged and there were bugs in the sink. The front desk immediately gave us another room, which was very clean. The beds were comfortable. The breakfast was not the worst I've had, but not the best either. The breakfast room was rather small. It was a good hotel for a quick overnight stay while traveling. I would stay again. The price was...

”Clean and nice for a short stay, friendly staff as well!”

”Great hotel extremely clean. Great for pup green space doggie bags. Definitely stay again”

”Yes”

”This place is HORRIBLE!!!! The room was dirty and smelled of smoke. The floor needed to be vacuumed and we were offered a vacuum to do it ourself. The refrigerator didn’t work. From the moment we got into the room my elderly grandmother was coughing and couldn’t stop until we checked out and left. We were in the room for 15 mins and checked out!!! Thankfully we were refunded all of our money so we could find somewhere else to stay.”