Hermosa Hotellit

”The Front Desk staff hung up the phone on me”

”Room was perfect. Breakfast was good and had lots of choices. We would stay here again anytime!”

”Great place to stay”

”u”

”The bed sheets were dirty. And the room was stained with paint. Not for families with children. The staff were amazing. ”

”Great hotel ”

”Perfect sized waterpark for our 3 and 2 year olds! The hotel was clean and newly updated with easy access to the waterpark. The arcade was of course a hit too, and then we topped it off with dinner from the restaurant delivered right to our room. Definitely would recommend!”

”I was there for my husband of 52 years funeral.We had 5 rooms and checked in only to find bed bugs.!!!! My daughter in law was bitten we took big to front desk and checked out.I was so embarrassed to tell family why we had left .Plus your ad said a restaurant and bar and guess what NOT there!!!!”

”Good ambience ”

”Every staff member we encountered were very friendly and helpful. They made you feel welcome and comfortable, like home away from home.”

”Great stay”

”New hotel. Clean.”

”Change breakfast often, help customers with more information about the area and smile more”

”The worst place ever!!! Never stop here again!”

”The property is definitely under a remodel right now but that is not shown on their website or Expedia. The pool is closed, multiple floors are closed and have plastic hung including right at the front lobby. Breakfast was minimal to say the least. We had to grab breakfast somewhere else. We have stayed here before but won't be again.”

”Great hotel! We stayed here on our family vacation for 3 nights and were very satisfied. The staff was super helpful and friendly, the luxury king suite was the largest hotel room I’ve ever stayed in so all 5 of us were very comfortable and plenty of space for everyone! Breakfast each day was good, your standard continental breakfast items although I do wish they had decaf coffee available. The hot tub and pool were nice as well. Would highly recommend staying here 😊”

”The room was absolutely filthy and when I started to bring the issue to the staff's attention, I was looked at like I was crazy. No alternate room was suggested and since I had a very important appt, I felt forced to deal with the issue. I was also overcharged on my credit card once I checked in with hidden fees. ”