High Falls Hotellit

”Room was clean. Bathroom was clean. Bed was comfortable. Staff was wonderful and helpful. Parking was easy and free.”

”The room was clean and comfortable. There seemed to be a construction project going on at the main building, but it didn't affect us at all. Breakfast was simple fare and freshly made.”

”To be honest I was surprised that upon entry I went downstairs to the room, but as the property is on a hill it is not a basement room. It’s Kingston and it’s a historic property - the landlords have done a lovely job, the room was well appointed, and the team were wonderfully helpful and responsive, and helped me with my bags. Parking on site was helpful. And I even did a load of laundry while there.”

”It was weird when we got there. We couldn't find the entrance at first since it wasn't obvious. When we did find it, there was just a key left on the table with my name saying that everything was self-service. Not one employee in sight. It's an old property under renovation so it felt pretty creepy. Everything creaks and the walls are thin. The room was okay with a nice view of the Hudson. I did appreciate the snacks and water that was left in the lobby since the restaurant across the street is...

”Room was very clean. The staff were all professional! Will go back there if we’re in that area again.”

”Lovely staff and well maintained and decorated space. Close to all the shops and restaurants in Woodstock. Nice breakfast included as well.”

”Everything was satisfactory. Up to brand standard.”

”We had a wonderful stay. The room and home was very clean and well maintained. The bathroom was a highlight, with a spacious Jacuzzi bathtub that was perfect for relaxing after a long day. Everything was comfortable, and we enjoyed our visit. We would definitely stay here again.”

”Hotel is outdated, needs repair, but staff is great ”

”Quiet location with easy driving access to the wider area. Staff were friendly and pleasant, and helpful with requests for extra towels and such. The breakfast/sitting area is bright, looking out onto a lovely patio by the stream outside that had morning shade. Room air conditioner worked very well!”

”Sheets were clean, but the headboard was nasty. Floor was iffy. Half old carpet and half hardwood. AC didn't work well. Room was damp and smelled funny. Left us 3 towels for 4 people. Beds very old and worn out. Breakfast was a bag with a granola bar and a muffin bar. No decaf coffee. Pool area smelled bad. Water was nasty. Even after washing our hair, it still smelled. Located 20 minutes from West point was one of the very few positives. We paid almost $200/night so we were quite dissatisfied.”

”Very disappointing experience. My daughter almost slipped into the pool because the railing was loose, creating a serious safety hazard. We brought this to the hotel’s attention, but no refund or compensation was offered. There was also very limited seating by the pool, the hallways had a strong odor, and the location did not feel safe. Due to these concerns, we chose not to stay and left the property. I would not recommend this hotel.”

”Staff particularly helpful”

”Staff are always very helpful”

”Staff wonderful the room was spacious and clean very professional staff”