Highland Hotellit

”The staff is very friendly and accommodating they took care of us very well. ”

”We usually stay at drury properties no matter where we go, Fairview heights even though a newer one was probably the worst. The rooms were clean but the pool and hot tub were absolutely disgusting there were hair, skin pieces, bandaids, and the overwhelming smell of urine. You could tell it had not been cleaned in a long time. And the hot tub jets did not work at all it was stagnant people soup. The staff seemed to not care about anything at all. The food a Drury's are normally great but they...

”Dated facility. Staff, etc was fine just old carpet etc. ”

”Jay at check in was wonderful, his personality was wonderful. Clean comfortable, easy parking. ”

”Room was clean. Quiet. ”

”Room was clean and staff was friendly. ”

”We had a peaceful, clean and friendly stay. Very nice location. ”

”The woman who checked us in is such a hard worker. The next morning she was running the desk and helping in the breakfast area as it was extremely busy. However…our room had just been cleaned and it had a weird smell. I always check for bedbugs at any place we stay. Bed sheets looked clean and fresh until I lifted the fitted sheet to find another mattress sheet cover and saw an area of brown something. I did take a photo. I would have had them comeback and change the mattress cover but we were...

”Room was just okay. Could use some repair and extra cleaning. Breakfast was disappointing with all bread products and empty supplies, we did not have breakfast any of our stay. ”

”Shower was amazing, clean room, nice staff, decent breakfast”

”It was nice. It was quiet. It had breakfast. ”

”Room was great. Breakfast was subpar ”

”Good all-around”

”I didn’t even stay there I that’s a horrible place they should be closed down ”

”Great value! Good coffee👌”

”Check in was fine, I had my dog with me, she put us as far away from the entrance, 3 rd floor last room on that floor. So when the dog needed to go out we had to walk up and down 3 flights of stairs and that back stairway was filthy I doubt it has been vacuumed in months, the carpet was black in places. The room had no wash cloths or hand towels only 2 bath towels. They really need to invest in some decent pillows, king bed with pillows about 15x10, tiny pillows. The room was inexpensive but I...

”They got a real nice place there. ”

”There was so much noise coming from the room above us, it sounded like a herd of elephants running around. We were watching tv, so we just tolerated it until 9 pm, when we were ready for bed. We called down to the desk to report it. On our second call around 930, we were told “ it’s a birthday party sir “and basically get over it. At 945 pm, we called to request a more quiet room in a different area of hotel. We were moved at 10 pm. We asked for some compensation in the morning, but no response....

”The stafff was great”