Waikiki Banyan 7. kerros | Osittain merinäkymät Ilmainen WiFi ja pysäköinti
Summary:
Experience the perfect Waikiki getaway in this beautifully renovated 1BR suite at the Waikiki Banyan. Just steps from the golden sands of Waikiki Beach, lively shops, and delicious restaurants, you will be in the heart of it all. Enjoy city views and a relaxing, central island retreat!
• 2 Full beds
• Sleeper sofa
• 32" TV
• Window AC
• Full Kitchen
• Tub/shower combo
• Free Wifi & Parking
• Shared heated pool, hot tubs & sauna (pool & hot tub will reopen on May 18, 2026
The Space:
Aloha from Midway Vacations, your local experts in paradise! Enjoy spotless, well-kept homes, island hospitality, and 24/7 support for a worry-free Hawaiian escape.
Experience the perfect Waikiki getaway in this 600 sq ft, beautifully renovated 7th-floor condo at the family-friendly Waikiki Banyan. Just steps from world-famous Waikiki Beach, top restaurants, shopping, and scenic Kapiolani Park, this suite offers city views, an open floor plan with a fully equipped kitchen, two full-size beds, a pull-out sleeper sofa, and a 32" TV. It has everything you need for an unforgettable Hawaiian vacation!
LIVING AREA:
• Pull-out sleeper sofa (best suited for children or occasional use; may not offer the same comfort as a regular bed for adults)
• Window AC
• 32" Samsung flat-screen TV
• Coffee table and chair
• Direct access to the lanai (balcony)
• FREE High-speed Wi-Fi
KITCHEN:
• Kitchen with full-size appliances: microwave, stove, refrigerator with freezer, dishwasher.
• Fully equipped with a toaster, coffee maker, rice cooker, blender, kettle, pots, pans, silverware, cookware, and dishes.
• Countertop bar with 4 bar stools
BEDROOM:
• Separated from the living room by a sliding door
• 2 full-size beds
• 32" flat-screen TV
• Dresser, closet, and nightstand
BATHROOM:
• Tub/shower combination with hand-held shower wand
• Vanity with Cabinet
• Hair dryer provided
• Fresh bath towels, hand towels, and washcloths provided (one set per guest)
• Complimentary toiletries including shampoo, conditioner, body wash, plus a hair dryer
LANAI (Balcony):
• Private outdoor space with a table and two chairs
• Relax and enjoy the stunning views
BEACH ESSENTIALS:
• 2 Beach chairs
• 1 Beach umbrella
• 1 Beach cooler
• 1 Beach mat
✨RECREATION DECK (6TH FLOOR)
The recreation deck at Waikiki Banyan is currently undergoing a complete transformation and is scheduled to officially reopen on May 18, 2026.
Once completed, this will be the largest recreation deck in Waikiki, entirely rebuilt with all-new amenities, landscaping, and furniture. The redesigned space will include:
• A large heated swimming pool
• Three brand-new hot tubs
• A brand-new sauna
• All new loungers and daybeds
• Modern barbecue and grill stations with seating
• A children’s playground
• A full tennis and play court
Everything on the deck will be new, beautifully designed, and ideal for families, couples, and longer stays.
PLEASE NOTE – FOR STAYS BEFORE MAY 18, 2026:
The recreation deck and its amenities are not accessible prior to May 18, 2026. Some daytime construction activity may be present. Rates have already been adjusted accordingly.
Building Amenities:
• Laundry rooms on every floor (WASH-connect/WASH-card)
• Trash rooms are conveniently located at the end of each floor
• Complimentary parking for one vehicle (Savings of $45-60/day)
Check-In / Check-Out:
• Check-in: after 3:00 PM
• Check-out: by 10:00 AM
• For guaranteed early check-in or late check-out, we recommend booking an extra night
Location Highlights:
• Just 1 block from Waikiki Beach
• Short walk to Honolulu Zoo, Kapiʻolani Park, shops, and restaurants
• On-site coffee shop and convenience store on the ground floor
Comfort and Concierge Services
Traveling with family, prioritizing wellness, planning a special celebration, or staying a little longer?
Midway Vacations offers optional concierge services designed to make your stay effortless, comfortable, and memorable.
Traveling with family
Traveling with young children is easy with us. Baby equipment is professionally cleaned, delivered, and set up in your unit before arrival, allowing you to travel light and enjoy your stay from the moment you arrive.
Available baby items include a pack and play, a highchair, a changing pad, a baby bathtub, kids' dinnerware, beach toys, and more.
Prioritizing fitness and wellness
For guests who enjoy wellness-focused travel, yoga mats, yoga blocks and straps, and resistance bands are available so you can stretch, relax, and unwind in the comfort of your unit.
Celebrating a honeymoon or special occasion
Your unit can be prepared with
• Fresh floral arrangement
• Chilled champagne or sparkling wine
• Optional chocolate or local treats
A perfect way to surprise your partner and create a memorable first moment together.
Staying a little longer
For extended stays, we offer optional mid-stay cleaning services to refresh your unit during your visit. This service can include fresh linens, towel replacement, and a full reset of the space so you can continue enjoying your vacation comfortably.
Concierge services are available upon request and can be arranged after booking by contacting our team. Availability is subject to confirmation prior to arrival.
Your comfort and peace of mind are our top priorities. From seamless check-in to round-the-clock support, our team is committed to ensuring your Hawaiian getaway is effortless and unforgettable!
Registration Number:
TA-187-870-0032-01
TMK-260250050012
STR #: 1881 Exp. date: 08/19/2026
Guest Access:
Our guests have full exclusive access to the condo and all the amenities of the building.
The Neighborhood:
The Waikiki Banyan is nestled in the vibrant heart of Waikiki, a lively neighborhood on the southern shore of Oahu, Hawaii. Renowned for its world-famous beaches, the area offers a mix of stunning natural beauty and urban convenience.
Visitors can enjoy the golden sands of Waikiki Beach, just a short stroll away, or explore a variety of dining, shopping, and entertainment options nearby. Iconic landmarks such as Diamond Head and Kapiolani Park are within easy reach, making the Waikiki Banyan an ideal base for both relaxation and adventure. The neighborhood’s warm aloha spirit and tropical ambiance create a welcoming atmosphere for all.
Getting Around:
Getting around the Waikiki Banyan is easy, with many attractions like Waikiki Beach and Kapiolani Park just a short walk away. Public transportation, rideshares, and bike rentals are readily available, while nearby bus stops connect you to popular destinations like Ala Moana and Pearl Harbor. The Banyan also offers parking for those exploring by car.
Other Things to Note:
✨RECREATION DECK (6TH FLOOR)
The recreation deck at Waikiki Banyan is currently undergoing a complete transformation and is scheduled to officially reopen on May 18, 2026.
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Please Note:
• This unit is privately managed and not affiliated with the hotel. Room service and daily housekeeping are not provided.
• A welcome starter kit with coffee, toiletries, and essentials is provided to help you settle in comfortably upon arrival; please note this kit is complimentary and not replenished during your stay.
• Free parking is included (maximum vehicle height: 6 ft). Large SUVs or lifted vehicles are not recommended. The garage is best suited for compact cars and mid-size SUVs.
• A parking pass will be available after check-in. Detailed instructions will be provided once your booking is confirmed. Please remember to return both the parking pass and keys at check-out to avoid additional fees.
• Be sure to review the Amenities section to confirm that everything you need is included.
• We strongly recommend purchasing travel insurance to protect your vacation investment against unforeseen circumstances.
Interaction with Guests:
We are locally present and reachable via phone and email.
Majoituspaikan palvelut/mukavuudet
Ranta
Ranta lähistöllä
Uima-altaat/kylpylä
Lämmitetty allas
Poreallas
Sauna
Yleinen uima-allas
Internet
Saatavilla huoneistossa: ilmainen Wi-Fi
Pysäköinti ja liikenneyhteydet
Paikan päällä on sähköauton latauspiste
Esteetön pysäköinti ja pakettiauton pysäköinti saatavilla
Paikan päällä pysäköinti sisältää autotallin
Keittiö
Jääkaappi
Kahvin-/vedenkeitin
Keittovälineet, astiat ja ruokailuvälineet
Leivänpaahdin
Liesi
Mikroaaltouuni
Tehosekoitin
Uuni
Vedenkeitin
Ruokailu
Ruokapöytä
Makuuhuoneet
Lakanat saatavilla
Makuuhuone
Vuodesohva
Kylpyhuone
1 kylpyhuone
Hiustenkuivaaja
Sampoo
Suihku
Suihkun ja kylpyammeen yhdistelmä
Oleskelutilat
Ruokapöytä
Viihdetarjonta
Älytelevisio ja kaapeli-/satelliittikanavat
Ulkotilat
Grilli
Parveke
Pesulapalvelu
Pyykinpesukone
Pyykinpesutilat
Ilmastointi ja lämmitys
Ilmastointi
Lemmikit
Lemmikkejä ei sallita
Sopivuus/esteettömyys
Jos haluat pyytää tiettyjä esteettömyyspalveluita, ilmoita niistä majoituspaikkaan käyttäen varauksen tekemisen jälkeen saamassasi varausvahvistuksessa olevia tietoja.
Saat majoittajalta ohjeet sisään- ja uloskirjautumiseen sähköpostitse.
Majoituspaikan antamien tietojen käännöksissä on saatettu käyttää automatisoituja käännöstyökaluja
Uloskirjautumisohjeet
Isäntä edellyttää, että suoritat seuraavat toimet ennen uloskirjautumista:
Kerää käytetyt pyyhkeet
Sammuta valot, lukitse ovet ja palauta avaimet
Jos et toimi näiden ohjeiden mukaisesti, saatat saada majoittajalta negatiivisen arvostelun.
Talon säännöt
Please note, this condo accommodates a maximum of 4 persons (inclusive children), we cannot allow more people in this property.
House Rules:
PLE...
Lemmikit
Lemmikkejä ei sallita
Lapset ja varavuoteet
Lapset ovat tervetulleita
Tapahtumat
Tapahtumien järjestäminen ei ole sallittua
Tupakointikäytännöt
Tupakointi ei ole sallittu
Tärkeää tietoa
Hyvä tietää
Tätä majoituspaikkaa hallinnoi majoitusyritys. Se tarjoaa majoitusta kaupankäynti-, ammatinharjoittamis- tai liiketoimintatarkoituksissa.
Lisähenkilöistä saatetaan veloittaa maksu, joka vaihtelee majoituspaikoittain
Sisäänkirjautumisen yhteydessä saatetaan vaatia virallinen kuvallinen henkilöllisyystodistus sekä pankki- tai luottokortti tai käteisellä maksettava takuumaksu mahdollisten lisämaksujen varalta.
Erityispyyntöjen toteutuminen riippuu saatavuudesta sisäänkirjautumishetkellä, ja niistä saatetaan veloittaa lisämaksuja. Erityispyyntöjen toteutumista ei voida taata.
Juhlien tai ryhmätapahtumien järjestäminen on kielletty majoituspaikassa
Majoittaja on ilmoittanut, että majoituspaikassa on häkävaroitin
Majoittaja on ilmoittanut, että majoituspaikassa on palovaroitin
Tässä majoituspaikassa on ulkotiloja, kuten parvekkeita, patioita ja terasseja, jotka eivät saata soveltua lapsille. Jos sinulla on kysyttävää asiasta, suosittelemme sinua ottamaan yhteyttä majoituspaikkaan ennen saapumistasi, jotta he voivat antaa sinulle tarpeisiisi sopivan huoneen
Tätä majoituspaikkaa hallinnoi kumppanimme Vrbo. Saat Vrbolta sähköpostitse linkin Vrbo-tilille, jonka kautta voit muuttaa varaustasi tai peruuttaa sen.
Jos peruutat varauksesi, sinua koskee majoittajan peruutuskäytäntö. EU:n kuluttajan oikeuksia koskevien säädösten mukaisesti peruutusoikeus ei koske majoitusvarauspalveluita.
Majoituspaikka tunnetaan myös nimellä
6958caa97b605f00134f3482
Tietoja alueesta
Huoneisto sijaitsee kohteessa Waikiki lähellä vesipuistoa ja lähellä rantaa. Royal Hawaiian Center ja Waikiki Beach Walk ovat vierailun arvoisia kohteita shoppailemaan haluaville, ja alueen luonnonkauneuteen voi tutustua kohteissa Waikiki Beach ja Kaimana Beach. Haluatko osallistua johonkin tapahtumaan tai käydä matsissa vierailusi aikana? Tarkista kohteiden Neal S. Blaisdell Center ja Aloha Stadium tapahtumakalenteri. Vieraile matkaoppaassamme kohteeseen Honolulu
Hālaulani / Leeward Community Collegen asema – 25 minuutin ajomatka
Honolulu, Havaiji (HNL-Daniel K. Inouyen kansainvälinen lentoasema) – 29 minuutin ajomatka
Ravintoloita
Deck.
6 min kävelymatka
Denny's
4 min kävelymatka
M.A.C. 24/7
3 min kävelymatka
Lobby Bar
2 min kävelymatka
Hula's Bar & Lei Stand
6 min kävelymatka
Usein kysytyt kysymykset
Onko majoituspaikassa Waikiki Banyan 7. kerros | Osittain merinäkymät Ilmainen WiFi ja pysäköinti uima-allas?
Kyllä, tässä majoituspaikassa on uima-allas.Uima-allas on lämmitetty uima-allas.
Kuinka paljon maksaa majoitus majoituspaikassa Waikiki Banyan 7. kerros | Osittain merinäkymät Ilmainen WiFi ja pysäköinti?
29.4.2026 löydetyt hinnat majoituspaikassa Waikiki Banyan 7. kerros | Osittain merinäkymät Ilmainen WiFi ja pysäköinti tulopäivälle 6.5.2026 ovat alkaen 439 € per yö per 2 aikuista, mukaan lukien verot ja maksut. Tämä hinta perustuu viimeisten 24 tunnin aikana löydettyyn alimpaan yöhintaan seuraavien 30 päivän aikana tapahtuville majoituksille. Hinnat saattavat muuttua. Valitse haluamasi päivät nähdäksesi tarkemmat hinnat.
Onko Waikiki Banyan 7. kerros | Osittain merinäkymät Ilmainen WiFi ja pysäköinti lemmikkiystävällinen?
Ei, tämä majoituspaikka ei salli lemmikkejä.
Mihin aikaan majoituspaikan Waikiki Banyan 7. kerros | Osittain merinäkymät Ilmainen WiFi ja pysäköinti sisäänkirjautuminen on?
Sisäänkirjautuminen alkaa klo 15.00.
Mihin aikaan majoituspaikan Waikiki Banyan 7. kerros | Osittain merinäkymät Ilmainen WiFi ja pysäköinti uloskirjautuminen on?
Uloskirjautuminen tapahtuu klo 10.00.
Missä Waikiki Banyan 7. kerros | Osittain merinäkymät Ilmainen WiFi ja pysäköinti sijaitsee?
St. Augustine by-the-sea Catholic Church, Waikiki Beach ja Honolulu Zoo sijaitsevat 10 minuutin kävelymatkan päässä tästä asuinrakennuksesta. Royal Hawaiian Center ja Waikiki Beach Walk ovat myös 2 kilometrin päässä.
Waikiki Banyan 7. kerros | Osittain merinäkymät Ilmainen WiFi ja pysäköinti – arvostelut
Arvostelut
Poikkeuksellisen hyvä
Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.
Everything about our stay at this property was great! Parking included, which was super easy and never had trouble. The location was perfect for a quick walk to Waikiki beach and food locations. The room was spotless and perfect for 2 adults and 2 kiddos.
Katherine B.
Yöpyi 3 yötä maaliskuussa 2026
6/10 OK
Bev K.
20.3.2026
Hyvää: Siisteys
Condo very noisy. Air conditioner very noisy and not consistent temperature. The shower is terrible with changing temperatures from super hot to super cold water. No vacuum to clean the area rug which is in need of a good vacuuming.
Bev K.
Yöpyi 13 yötä maaliskuussa 2026
10/10 Loistava
Sharon W.
15.10.2025
Hyvää: Siisteys
Very nice, would atat again.
Sharon W.
Yöpyi 2 yötä lokakuussa 2025
10/10 Loistava
Janicka S.
10.10.2025
Hyvää: Siisteys
Home was clean, parking felt safe for me and my kids, the air conditioning worked perfectly, and communication with host was always fast and efficient.
Janicka S.
Yöpyi 3 yötä lokakuussa 2025
10/10 Loistava
Lauren T.
14.4.2025
Hyvää: Siisteys
nice location
The condo was in a great location- easy to find, easy to get to the beach. Listing is accurate. Parking pass was very helpful/useful. Front desk staff were friendly. The mini mart on floor 1 has basics like Dramamine, hats and some food/drinks.
Lauren T.
Yöpyi 7 yötä huhtikuussa 2025
10/10 Loistava
Tristan N.
25.12.2024
Hyvää: Siisteys
Stay
Cozy place to stay! Enjoyed our trip. Thanks for the hospitality.
Tristan N.
Yöpyi 7 yötä joulukuussa 2024
10/10 Loistava
Dianne
Matkusti pienten lasten kanssa
11.2.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Good location and large enough for 4 people.Great kitchen so we would eat in sometimes. Close to beach.
Dianne
Yöpyi 12 yötä tammikuussa 2024
8/10 Hyvä
Gayle B.
17.4.2023
Hyvää: Siisteys
Room not sound proof from outside noise
Kitchen area is good. Stools for kitchen dining were not put together securely, felt unstable. Room was not sound proof, Could hear all activity outside (yelling and trash trucks at 4:00am wakes us up). However, overall experience was good.
Gayle B.
Yöpyi 12 yötä huhtikuussa 2023
8/10 Hyvä
Patricia G.
9.3.2023
Hyvää: Siisteys
Great location clean well equipped kitchen
Good experience
We were 3 people only 2 beach towels😏would be useful to have a small clothesline in the bathroom to hang wet bathing suits
Patricia G.
Yöpyi 7 yötä maaliskuussa 2023
10/10 Loistava
Libby M., Seattle, USA
1.3.2023
Hyvää: Siisteys
Great location, above-and-beyond service
This is a nice, clean unit, exactly as advertised. It has a partial ocean view, which was enough for us, and it's just a few minutes by foot to the beach and restaurants. We got a free parking pass to use with our car rental. There's coin- and app-operated laundry down the hall, which came in very handy. Our flight home was canceled at the last minute, and the rental agency was able to make it work for us to stay another night. They were easy to work with, friendly, and responsive. We would absolutely rebook here!
Libby M.
Yöpyi 7 yötä helmikuussa 2023
10/10 Loistava
KARL S.
18.2.2023
Hyvää: Siisteys
Awesome Stay
Had an incredible stay! A perfect resting place for us to adventure out in Waikiki and the island of Oah’u. The unit was exactly as advertised and met all our expectations. Unit was well equipped. Beach chairs and cooler bag were a great touch. Short distance to Waikiki beach and easy access to highway. Would definitely stay here again.
KARL S.
Yöpyi 3 yötä helmikuussa 2023
10/10 Loistava
Myra H.
4.2.2023
Hyvää: Siisteys
Food for thought
Had issues first night with wet sheets on the fold away bed. Took a while to convince someone to bring new sheets and a third set of towels. Also whoever stocks the toilet paper four rolls will not last for 10 days for three women. Just some things to follow up on and another to think about. The room was perfect for our needs and I really liked the fact we used a passcode instead of a card especially on that we weren’t likely to forget.
Myra H.
Yöpyi 9 yötä tammikuussa 2023
10/10 Loistava
Zachary S., Dallas, OR
27.12.2022
Hyvää: Siisteys
Great Place to Stay
This was a convieant place to stay close to everything in Waikiki. Would stay again
Zachary S.
Yöpyi 4 yötä joulukuussa 2022
10/10 Loistava
Amy W.
25.12.2022
Hyvää: Siisteys
Wonderful stay!
Perfect location, clean room, great communication with owner, we would stay again! Thank you!
Amy W.
Yöpyi 9 yötä joulukuussa 2022
10/10 Loistava
Erika S.
7.12.2022
Hyvää: Siisteys
Nice Older Condo Experience
Very clean and well maintained older property, except the children's playground area/equipment which is in need of repair or replacement instead of plywood patchwork which was unsightly.
Erika S.
Yöpyi 5 yötä marraskuussa 2022
10/10 Loistava
ROSABEL
Matkusti perheen kanssa
23.11.2022
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The unit itself is clean and updated. It has all the amenities you need and some extra, even has a vacuum in the unit. The flooring is all tiled so there’s no worry about dirty, dingy carpet. We would definitely stay at this particular unit again.
ROSABEL
Yöpyi 2 yötä marraskuussa 2022
8/10 Hyvä
hugues q.
28.10.2022
Hyvää: Siisteys
Exactly as advised
The room and amenities are as advised, communications with owner were quick and acurate. Nothing else to say, except that some furnitures (dresser, hair dryer, clock) and fixtures need obvious repair. This was signaled to owner, and hopefully will be fixed. But this did not impact our stay and appreciation of the appartment
hugues q.
Yöpyi 7 yötä lokakuussa 2022
10/10 Loistava
Ashleigh C.
15.10.2022
Hyvää: Siisteys
It was PERFECT!!
I really enjoyed my stay. Check in and out was easy and the location was perfect! Will stay ahain
Ashleigh C.
Yöpyi 6 yötä lokakuussa 2022
10/10 Loistava
Eileen C.
6.10.2022
Hyvää: Siisteys
Very Clean
As described-loved the extras that were provided, such as beach chairs and towels. Very clean, beds were comfortable. Easy access and the free parking was a bonus.
Eileen C.
Yöpyi 5 yötä syyskuussa 2022
10/10 Loistava
Stephanie G.
5.10.2022
Hyvää: Siisteys
Great access to the beach, just a short walk away plus convenient to shops and restaurants.
Very good, no issues with stay and was a very convenient location.
Stephanie G.
Yöpyi 10 yötä syyskuussa 2022
10/10 Loistava
Alyssa V.
16.9.2022
Hyvää: Siisteys
Great Location
Great location and place to stay. Walking distance from the beach and many shops and restaurants. Would book here again!
Alyssa V.
Yöpyi 5 yötä syyskuussa 2022
10/10 Loistava
Tia B.
6.9.2022
Hyvää: Siisteys
Wonderful stay!
Very professional and accommodating! We originally booked another room but it ran into water issues. They were very professional in handling the situation and accommodating towards our relocation into another wonderful room! My friends and I appreciated the accommodation to match almost everything and couldn’t have imagined a better vacation! Mahalo!
Tia B.
Yöpyi 7 yötä elokuussa 2022
10/10 Loistava
Michael M., Tacoma
19.8.2022
Hyvää: Siisteys
Secret Waikiki Beach Delight
Wonderful studio apartment, FREE indoor parking, clean and fresh furniture, pool & beach towels provided, and a great location. This place was perfect for our 4 day Honolulu trip before going on to Kona.
Michael M.
Yöpyi 4 yötä elokuussa 2022
10/10 Loistava
MInghao Q.
14.8.2022
Hyvää: Siisteys
Great mountain view room
Impressed mountain view. Actually I booked a room with ocean view but I was switched to the Mountain View room due to the previous room has piping flooding issue. Fortunately the room is very nice, cleaning, organizing, and convenient. There are enough supplies in this room, such as, towels, bedding, bathroom supplies, and kitchen supplies. This is very good vacation room.
MInghao Q.
Yöpyi 2 yötä elokuussa 2022
4/10 Huono
MARIEL S.
28.7.2022
Huonoa: Siisteys
Sewage backup
We have booked the property for 2 weeks,
the unit was doing fine for a week until there was an overflow from the sink, good thing we were still in the unit when it happened. Otherwise, our belongings will be damaged.
We called the property manager to address the problem and sent in their maintenace guy. The sink was overflowing with dirty water (sewage) the whole room started to smell and water all over the room even outside. We had to cancel our activities that we have planned for almost a year. We had to evacuate the unit and we were transferred to a different room only for the night, we had to adjust our scheduled plans stressing out only to be moved places to places with our luggages and leaving all our belongings accessible to public due to the fact we do not have a place to stay for the remaining days. After a day of spending the night from their other unit, we cancelled our plans and move back to the unit that the smell still lingers and we started to become sick and anxious to stay. We had to request for us to be moved to a different unit which we are thankful they did. We were promised to be reimbursed with the surf activity that was held off and until now no credit was made.
The good side is, we appreciate the property manager and the staff for doing their best effort to accomodate us and answering our questions but we feel like we have wasted few days of our vacation that we have been waiting for and spend much money just to stress out.