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Arvostelut: Comfort Suites Hopkinsville near Fort Campbell

2.5 out of 5
Comfort Suites Hopkinsville near Fort Campbell
210 Harvey Way, Hopkinsville, KY

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 259 kautta 419 arvostelua" "
Arvosana 8 - Hyvä. 117 kautta 419 arvostelua" "
Arvosana 6 - OK. 21 kautta 419 arvostelua" "
Arvosana 4 - Huono. 9 kautta 419 arvostelua" "
Arvosana 2 - Hirveä. 13 kautta 419 arvostelua" "

9,2/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Michelle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 28.5.2024
Hello Michelle,We understand location is key during a hotel stay. Should you have any concerns, feel free to reach out to our management team for further assistance. Your feedback is valuable in helping us improve our services for future guests.

10/10 Loistava

Melvin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convienent
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 20.5.2024
Hello Melvin,We appreciate your feedback and are glad to hear you found our hotel convenient. If you have any further comments or suggestions, please do not hesitate to contact us.

8/10 Hyvä

Timothy

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We got a great price on a suite with kids. Used the pullout and a pack and play. Staff was super friendly and nice. Our room was clean. Our mattress was worn out. One elevator was broken. Showed some wear but all in all it was great!
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 30.4.2024
Hello Timothy,We appreciate your kind words about our friendly staff and cleanliness. We will address the maintenance issues to ensure a better experience next time. Thank you for your feedback, and we hope to welcome you back in the future.

8/10 Hyvä

Mary

Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 13.5.2024
Hello Mary, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Hyvä

Noah

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 11.5.2024
Hello Noah,We are delighted to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Hyvä

Linda, Umatilla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 15.4.2024
Hello Linda, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Hyvä

Luana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean and neat!
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 12.4.2024
Hello Luana,We appreciate your kind words about our hotel's cleanliness. It's always encouraging to receive positive feedback from our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to us. Thank you for choosing to stay with us!

10/10 Loistava

Dirk

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We were only there to sleep, we checked in late and left early. Our overall impression was good.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 12.4.2024
Hello Dirk,Thank you for sharing your experience with us. We are pleased to hear that you found your stay satisfactory. Should you have any further feedback or if there is anything we can do to enhance your future visits, please feel free to reach out to us.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 2.4.2024
Hello David,Thank you for appreciating our commitment to cleanliness. We strive to ensure all guests have a comfortable stay. If there is anything else we can do to enhance your experience next time, please feel free to reach out to our management team. Safe travels!

8/10 Hyvä

Sheila

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Close to interstate and eateries
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 24.3.2024
Hello Sheila,We're glad to hear you found our location convenient for accessing the interstate and nearby restaurants. Your feedback is appreciated as we strive to provide a pleasant stay for all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to management.

2/10 Hirveä

Laura

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Majoituspaikan kunto ja tilat
There were dead bugs in the window ledge and the light fixtures. The beds were held up by wooded pieces at the foot of the beds
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 9.3.2024
Hello Laura,Thank you for bringing this to our attention. We encourage guests to reach out to our management team directly to address any concerns or feedback they may have about their stay. Our team is always ready to assist with any issues to ensure a comfortable experience for all guests.

2/10 Hirveä

Amy, Liberty

Liikematkailija
If I could give negative zeros - I would. My coworkers got to property and they didn't have the reservation. I contact Expedia who basically told me that they couldn't do anything. I refuse to use again.
Yöpyi 5 yötä helmikuussa 2024
Manager vastasi 2.3.2024
Hello Amy, We apologize for the inconvenience you experienced with your reservation. We recommend reaching out to our management team for further assistance with this matter.

10/10 Loistava

Dianne

Yöpyi 2 yötä helmikuussa 2024
Manager vastasi 24.2.2024
Hello Dianne,We are thrilled to hear you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us directly. Your satisfaction is our priority.

10/10 Loistava

Wendell

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Manager vastasi 20.2.2024
Hello Wendell,We're thrilled to hear you had a wonderful experience at our hotel! We appreciate you choosing us for your stay and look forward to welcoming you back soon.

10/10 Loistava

Gustavo

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice
It was clean, and spacious. Will stay again
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 1.2.2024
Hello Gustavo,Thank you for your positive feedback on the cleanliness and spaciousness of our hotel. We are delighted to hear that you had a pleasant stay and we would love to welcome you back in the future.

8/10 Hyvä

Paula

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The room was comfortable and clean. This is a minor thing in the big picture but remote didn’t work so you had to go through each channel manually…girl at desk said that’s how it is set up?! Elevator made a very loud noise when door opened and closed. Coffee at breakfast wasn’t very good but hot options were good
Yöpyi 2 yötä tammikuussa 2024
Manager vastasi 14.1.2024
Hello Paula,Thank you for sharing your feedback about your recent stay with us. We appreciate your compliments about the cleanliness and comfort of your room. We apologize for any inconvenience you experienced with the remote and elevator noise. Please rest assured that we will address these concerns with our team to ensure a better experience for future guests. We value your input regarding the coffee and will share it with our breakfast staff for further improvements. We hope to have the opportunity to welcome you back in the future.

2/10 Hirveä

Ashley

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dont Stay Here!
It was horrible. Walking to my room upon check in I walked through a cloud of smoke. Called the front desk and was informed it would be taken care of. This was Saturday. On Monday morning I woke up choking on cigarette smoke. My room was filled with it. Horrible.
Yöpyi 2 yötä joulukuussa 2023
Manager vastasi 10.1.2024
Hello Ashley, We apologize for any inconvenience you experienced during your stay. Our team is committed to maintaining a smoke-free environment, and we regret that this was not properly enforced during your visit. We appreciate you bringing this to our attention and will address the issue with our staff to ensure it doesn't happen again in the future.

10/10 Loistava

Stephanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly staff smooth check in Room was nice and clean Heated indoor pool
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 8.1.2024
Hello Stephanie,Thank you for your kind feedback about our friendly staff, smooth check-in process, and clean room. We're delighted to hear that you enjoyed your stay with us. We appreciate your compliments and hope to welcome you back in the future for another pleasant experience.

10/10 Loistava

Keegan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 8.1.2024
Hello Keegan,We are delighted to hear that you had a fantastic experience during your stay at our hotel. It was our pleasure to have you as our guest. If there is anything else we can assist you with or if you have any more feedback to share, please feel free to reach out to us. We look forward to welcoming you back in the future.

8/10 Hyvä

PATRICK

Hyvää: Siisteys
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 30.12.2023
Hello PATRICK,We appreciate you choosing our hotel for your stay. Should you have any concerns or suggestions, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back soon!

8/10 Hyvä

Amy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The rooms were very clean and comfortable! And the staff were very friendly and courteous. The elevator seemed like it needed serviced but all together we had a great stay.
Yöpyi 3 yötä joulukuussa 2023
Manager vastasi 30.12.2023
Hello Amy,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We're glad to hear that you found our rooms clean and comfortable, and that our staff provided friendly and courteous service. We appreciate your feedback regarding the elevator and will address it accordingly. We hope to welcome you back for another great stay in the future.

6/10 OK

Bernardo

Yöpyi 1 yön joulukuussa 2023
Manager vastasi 6.1.2024
Hello Bernardo,Thank you for choosing to stay with us. We hope you had a comfortable stay at our hotel. If you have any feedback or suggestions that could help improve our services, please feel free to reach out to us directly. We value your input and would love to hear from you.

10/10 Loistava

Carl

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
On the second evening of our stay, due to an accident in which a vehicle took out a power pole, the motel and the surrounding area suffered a power outage. That night we had no electricity for hours, no hot water, no elevator and we were on the 4th floor. It was not a good night, but at checkout the staff helped this 84 year old man carry our luggage down and adjusted our bill a little. The staff was wonderful.
Yöpyi 2 yötä joulukuussa 2023
Manager vastasi 30.12.2023
Hello Carl,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the power outage during your stay. Our staff is always ready to assist guests in any way possible, and we're glad to hear they were able to help you with your luggage and make some adjustments to your bill. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.

10/10 Loistava

Melinda

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hopkinsville Comfort suites has the best staff
Yöpyi 4 yötä marraskuussa 2023
Manager vastasi 30.12.2023
Hello Melinda,Thank you for taking the time to share your positive experience with our staff at Hopkinsville Comfort Suites! We pride ourselves on providing exceptional service and it's great to hear that our team left such a lasting impression. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future.

8/10 Hyvä

James

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Just ok
Damage to room walls Very loud elevator Location ok
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 30.12.2023
Hello James,Thank you for your feedback. We appreciate your honesty regarding the damage to the room walls and apologize for any inconvenience caused. We will ensure to address this with our housekeeping team for immediate improvement. As for the loud elevator, we understand how disruptive it can be and will investigate and rectify this issue promptly. We hope you still managed to enjoy the location and had an overall positive experience at our hotel.

8/10 Hyvä

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice room, not much of a view, looked out at top of roof.
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 30.12.2023
Hello John,Thank you for choosing our hotel for your stay. We appreciate your feedback on our room and take note of your observation regarding the view. While some of our rooms may not offer expansive views, we strive to provide a comfortable and pleasant stay for all our guests. We hope to welcome you back in the future for an even better experience.

2/10 Hirveä

Sue

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
I had bed bugs bites my first night stay. On your survey you ask how many hotel have I stayed in only yours and those 2night I have several bites I am itching I have bites on my back arms neck and rash. Will never stay there again. My skin burns just taking shower due to irritation of the many bites on my body. Felt unsafe in my environment
Yöpyi 2 yötä lokakuussa 2023
Manager vastasi 30.12.2023
Hello Sue,Thank you for sharing your experience with us. We take your feedback seriously and apologize for any inconvenience caused. Our hotel follows strict cleanliness and pest control protocols, and we have not received any other reports of bed bugs. We recommend seeking medical attention for your bites and irritation. Should you have any further concerns, please do not hesitate to contact our management directly.

10/10 Loistava

duane

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Manager vastasi 30.12.2023
Hello duane,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that your experience with us was exceptional. We strive to provide our guests with outstanding service, and we are pleased to know that we met your expectations. Should you have any other requests or if there is anything else we can assist you with in the future, please do not hesitate to reach out to us directly. We hope to welcome you back soon!

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Would stay again
Check in was great; room was clean and well maintained. Only inconvenience was that the water pressure in the shower was low
Yöpyi 2 yötä syyskuussa 2023
Manager vastasi 30.12.2023
Dear Guest,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We are delighted to hear that you had a great check-in experience and found your room clean and well maintained. We apologize for any inconvenience caused by the low water pressure in the shower. We appreciate your valuable input and will pass it along to the appropriate department for review.

8/10 Hyvä

Bob

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The elevator was very loud! And we were right beside it.
Yöpyi 2 yötä syyskuussa 2023
Manager vastasi 30.12.2023
Hello Bob,Thank you for sharing your feedback regarding the elevator noise during your stay. We apologize for any inconvenience this may have caused. We appreciate your understanding and hope that this experience will not deter you from considering our hotel in the future.

10/10 Loistava

Janice

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I once live in Hopkinsville. I’ve stayed at this hotel before. Not new but still clean and a good place to stay. I would recommend it. Little pricey but all are right now.
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 30.12.2023
Hello Janice,Thank you for choosing our hotel for your stay in Hopkinsville. We appreciate your loyalty and kind recommendation. While we understand your concern about the price, we strive to provide a clean and comfortable experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 30.12.2023
Dear Guest,We apologize for any inconvenience you may have encountered during your stay. We encourage you to reach out to us directly so that we can better understand and address your concerns. Your feedback is valuable to us in continuously improving our services.

4/10 Huono

DONNA

Matkusti perheen kanssa
Huonoa: Siisteys
Bathroom
The bathroom looked clean but smelled of urine. Let the lady that checked us in know about the bathroom smell and ask it to be cleaned. when i get back that night the bathroom door was open however, the smell was still there. we purchase some air freshner and closed the bathroom door. the location and the room size are the reason i chose this comfort Suites.
Yöpyi 1 yön syyskuussa 2023
GM vastasi 15.9.2023
The bathroom did not smell of urine, maybe a little of vinegar water from mopping the floors before your arrival but I cleaned the entire clean bathroom again. I did not smell urine so I am sorry you felt that it was dirty or smelled funny. I assure you I cleaned it again and did not smell anything off.

4/10 Huono

Ray

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Manager vastasi 30.12.2023
Hello Ray,We apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to us directly with any specific feedback you may have so that we can address the issue. We appreciate your time and hope to have the opportunity to exceed your expectations in the future.

10/10 Loistava

Bridgette

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Manager vastasi 30.12.2023
Hello Bridgette,We appreciate your positive rating! We're glad to hear that you had a great experience during your stay with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back again in the future.

8/10 Hyvä

randy

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
not enough carts to move our property in the room
Yöpyi 1 yön elokuussa 2023
Manager vastasi 30.12.2023
Hello randy,Thank you for sharing your feedback regarding the availability of carts for moving personal belongings in your room. We apologize for any inconvenience this may have caused you during your stay. Our team strives to ensure a seamless experience for our guests, and your feedback will be forwarded to the relevant department for improvement. Our future guests' comfort and satisfaction is our priority, and we appreciate your valuable input to help us enhance our services.

10/10 Loistava

Kim, Two Rivers

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Manager vastasi 30.12.2023
Hello Kim,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the near future for another exceptional stay.

8/10 Hyvä

Ryan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good experience
Great hotel comfortable clean and good service
Yöpyi 1 yön elokuussa 2023
Manager vastasi 30.12.2023
Hello Ryan,Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you found our accommodations comfortable, clean, and that our service met your expectations. We greatly appreciate your feedback and hope to welcome you back soon for another wonderful stay.

4/10 Huono

Deshawn

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
FDM Tae vastasi 7.8.2023
I'm sorry your stay was so unpleasant. Can you please provide a little bit more information about your stay. To help insure we continue providing excellent customer service.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä heinäkuussa 2023
Manager vastasi 30.12.2023
Dear Guest,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are glad that you enjoyed your time with us. If you have any further feedback, please reach out to us directly so we can address any concerns. We hope to welcome you back in the future!

10/10 Loistava

Kathryn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff polite and helpful. Clean room. Convenient to the bypass. Coffee in the room was better than at breakfast. Not sure why.
Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 30.12.2023
Hello Kathryn,Thank you for your recent stay with us. We appreciate your positive feedback regarding our polite and helpful staff, as well as the cleanliness of your room. We're glad to hear that the location was convenient for you. We apologize for any discrepancy in the quality of the coffee and have passed your comments along to our breakfast team for review.

10/10 Loistava

Dong-Yop

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
Manager vastasi 30.12.2023
Hello Dong-Yop,Thank you for choosing to stay with us at our hotel! We are delighted to hear that you had a wonderful experience during your time with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you again in the future!

10/10 Loistava

Tricia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 30.12.2023
Hello Tricia,We appreciate your perfect rating! We're thrilled to hear that you enjoyed your stay with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another excellent experience!

10/10 Loistava

Leanna

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 30.12.2023
Hello Leanna,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back in the near future for another exceptional experience.

10/10 Loistava

Hillery

Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 30.12.2023
Hello Hillery,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We value your patronage and hope to welcome you back in the future for another amazing stay. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly.

2/10 Hirveä

Alex

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I was astonished at how dirty my room was. In addition to the fact that it hadn’t been well vacuumed, the toilet was very dirty near the top. The bed was an old 90s style mattress with an even older piece of foam on top of it and the sheet didn’t fit the bed. My back is ACHING and I didn’t sleep enough to speak of. As if that wasn’t enough, they gave me a “breakfast in a bag” as I was leaving and inside the apple was LITERALLY rotten. Never again will I stay at a Comfort Suites.
Yöpyi 3 yötä kesäkuussa 2023
Ruth vastasi 15.6.2023
Allow me to apologize for you experience at our hotel. Was anyone at the front desk made aware of your issues with the room? We could have easily changed your room. We went through a multi million dollar renovation just a few years ago so I am not sure I understand the issues you had with your mattress. Please stay with us again so we can show you what we are really about.

8/10 Hyvä

Michael

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2023
Manager vastasi 30.12.2023
Hello Michael,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and hope you had a pleasant experience with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly so we can continue to improve our services. We look forward to welcoming you back in the future.

10/10 Loistava

Elias

Yöpyi 1 yön toukokuussa 2023
Manager vastasi 30.12.2023
Hello Elias,We are delighted to hear that you had a wonderful experience during your stay with us. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

10/10 Loistava

James

Yöpyi 1 yön toukokuussa 2023
Manager vastasi 30.12.2023
Hello James,We are thrilled to hear that you had an excellent experience at our hotel. We appreciate your kind words and it was a pleasure to have you as our guest. We hope to welcome you back again on your next visit to our city.

10/10 Loistava

Sherry

Yöpyi 1 yön toukokuussa 2023
Manager vastasi 30.12.2023
Hello Sherry,Thank you for your excellent rating! We're delighted to hear that you had a fantastic stay with us. If you have any further comments or feedback, please don't hesitate to reach out to us directly so that we can continue to improve and provide the best experience for our guests. We hope to welcome you back again soon!