Thank you for your feedback I have listed with third parties that we have pool down and even took it off on my end so I apologize that it is still showing. We are currently waiting for a new pump and for it to be installed.

I apologize about the inconveniences you had during your stay we are currently waiting to get the lobby wall redone the mold was cleaned and stripped by serv pro and we also had a Hygenist come out and clear it as well it just needs redone and we have had issues finding contractors at this time but should be done within next 2 weeks. Once again I apologize for any inconveniences you had during your stay and will speak with staff and management as well as owner to get these issues resolved immediately.

I apologize for the inconvenience that you had with customer service. I have spoken with management and we have addressed the issues.

Thank you for your rating! I apologize for the inconvenience's you had during your stay.

Thank you for your feedback! I have addressed your concerns and we have corrected the issues.

Sorry for any inconveniences you had during your stay. We could have also got you a new hair dryer.

Thank you so much for your rating and your review! We are pleased you had a great stay with us.

Thank you for your rating!

Thank you for your rating!

Thank you so very much for your kind words and choosing to stay with us. We appreciate your business and hope to see you again soon.

Thank you for your rating!

Thank you for your feedback! I apologize for the inconvenience of issues with pest in the room we do have them come out and spray every month so we will get this room treated once they come out this week.

Please contact me directly at hotel to discuss further please.

Thank you for your feedback! I apologize about any noise issues throughout the hotel.

Thank you so much for your feedback! I apologize about any inconveniences with the room.

Thank you for your feedback! We try to be reasonable about pet fee's as our pet's are family as well and should be able to travel with family.

I apologize for the inconvenience you had during your stay with us please contact me by phone to discuss the issues you had last night. I am currently going to check this out now to get this resolved in the room you were in also.

Thank you for your feedback! We are replacing all flooring throughout the hotel this year and then will do furniture next year. I apologize for any inconvenience this may have caused you during your stay.

Thank you so much for your feedback! We are pleased that we were able to accommodate you.

Thank you so much for your feedback! Our team is very pleased that you had a nice stay with us and hope to see you again in the near future!

Thank you for your feedback! I apologize for any inconvenience you had during your stay.

Thank you for your feedback! I apologize for the inconvenience you had during your stay and I am also looking into this and will get this issue fixed and this will not happen again as this is not okay at all. Again I apologize for any issues you had during your stay.

Thank you for your rating!

Thank you for staying with us at our La Quinta Inn & Suites. We hope your stay was pleasant and to your satisfaction. The comfort of our guest is our priority, and we want to make every guest's stay a memorable one by providing outstanding services. It was a pleasure to hear your feedback. Looking forward to having you in our hotel again soon!

Thank you for staying with us at our La Quinta Inn & Suites. We hope your stay was pleasant and to your satisfaction. The comfort of our guest is our priority, and we want to make every guest's stay a memorable one by providing outstanding services. It was a pleasure to see your feedback. Looking forward to having you in our hotel again soon!

Thank you so much for taking the time to make this review, we appreciate your business and hope to see you again soon.

Thank you so much for your feedback! I apologize the pool was down we just redone the entire pool and are working on getting it back open this week. The 50.00 hold is for incidentals as long as no one smoked in room and no damages were done then you are just waiting on your bank to release your funds back to your card we just authorized for 50 more than your stay we did not actually charge it. We are also working on doing a full inside remodel this year as well. We hope to see you again in the near future for your stays when stopping through Hopkinsville.

Thank you for your feedback! I apologize for the inconvenience of pool being down we just had it completely redone and should have it back going this week.

Thank you for your feedback!

Thank you for your feedback please contact me directly so I know what issues you had during your stay.

Yes, the luggage carts only have the front that wheels turn so just have to make sure your pushing the right side so the wheels can swivel.

Thank you for your rating!

Thank you for your 5 star rating!

Thank you for your rating!!!

Thank you for your rating!

Thank you so much for your rating!

Thank you so much for your 10 rating!

Thank you so much for your rating I see we could do somethings better and we will work on that thank you.

Thank you for your feedback! We are completely redoing the entire pool and a full inside remodel this year pool will be done this month.

Thank you for your rating!

Thank you for your feedback! I apologize about any issues during your stay. We do have bigger rooms available such as the suites and double queen rooms that do have the big counters in the bathrooms. We are also doing a full inside remodel the beginning of next year should be done by April of 2024. I apologize if the eggs were gone when you went in for breakfast as I am sure they were cooking more but we have eggs,bacon,sausage, waffles, muffins, toast, bagels,yogurt, cereal, oatmeal packets and cups, apple and orange juice we have a variety of breakfast items.

Thank you for your rating!

Thank you so much for your feedback and rating! We are pleased to hear that you enjoyed your stay.

Thank you for your rating!

Thank you for your rating!

I apologize that you did not have service during your stay there was a do not disturb sign in your door so that is why they did not come in.

Thank you for your rating!

Yes we have been short staffed and were sold out due to the tornado and could not do any early check ins due to having only two housekeepers so we did not do any early check ins but had the rooms ready by 3pm. We are replacing the pool in January just waiting on the material and plaster to come in.

This was only authorized the morning of arrival, so you are just waiting for you bank to release the funds back into your account.

Thank you for your rating!