Hae hotelleja – Cap Excellence

"When I arrived there was a dead cockroach in my kitchenware/kettle. Cleanliness isn't very good if we count that previous one as a single mistake, I think there's maybe not enough personell. Rooms would need a good scrub. Or maybe it's so worn out that it looks dirty. Service was good. Maintenance came in my room because water was coming through ceiling of lower level room; he found a leak in my rooms pipe. I asked front desk that where do I shower until it's fixed, and he said "as usual, it is not your problem". Only reason why I don't give service 5 stars is their laundryservice, which sometimes took extra time to deliever clothes. That's external business though. Breakfast was good for a 3 star hotel in my opinion. Wouldn't mind cucumber/tomato/bellpepper as an addition, but at least there was different types of fruit. Service + breakfast + cockroach + other cleanliness = 2 stars For business trip next time something else for me. This should be ok for beach vacation, if you don't like to cook (again the cockroach)."

"The beach was very lovely, and it was a plus that there were so many options for bars and restaurants. The staff at the bar and restaurants were nice. For those who wanted lore activities, there was a lot to choose from. You could manage in English. The minus was the birds flying around the breakfast, especially since they were eating the food from the buffet. Overall a good experience. "