Hae hotelleja – Caswellin piirikunta

”VERY nice place!!”

”Super friendly staff”

”Property is under construction. Noise and mess everywhere. Not sure why they are even taking reservations and at a minimum they should be letting people know the situation prior to arrival.”

”Convenient parking”

”Staff is always very friendly & helpful”

”Beautiful hotel in spotless condition right on campus. And all profits go towards scholarships. ”

”Thank you”

”Room we’re clean Staff was very helpful”

”The refrigerator and microwave were very nice to have. There was no coffee maker and no hairdryer but since I was relocating, I had my coffee maker with me. The staff was very nice and helpful although a couple had a hard time understanding English. My room had quite a few outlets but about ½ did not work or very slow to charge my phone and iPad. The bed was very comfortable”

”The customer service needs improvement. My wife and I ate breakfast at the hotel. The food was put up, and the lights were turned off on us 30 minutes early (9 am instead of 9:30 am). The customer service attendant sighed a couple of times while sweeping near us in the breakfast area. Who knows why? Maybe it was because I was telling my wife a story, and she was tired of hearing it. Maybe it was that she was tired of cleaning. I don't know the reason. Good customer service doesn't include...

”The room was ok, me and my husband just wanted to get away for a couple of days. It served the purpose but nothing over the top ( at all ). The sink was broken, and so was the shower handle. But at least there wasn’t any roaches like the previous hotel. However, I will most likely not go back.”

”Room was disgusting, walked in and a painting was broken on the floor behind one of the beds, cigarette butts under the bed and hair and discarded food in random spots. This was a cheap stay but I think next year I’d rather go somewhere else than stay in this dirty ashtray.”

”Lights were out in the elevator. Staff put flashlights hanging on the arm rails in the elevator. Sooo dark and unsafe. Isn’t this against code? Tv remote did not work properly. Plain Jane room. Defiantly NOT worth the $250 plus tax I paid for the room. Will not be using this hotel chain again!”

”The entire staff was friendly and offered suggestions for things we needed in the area. We received an early check in which was helpful with our trip from northern Maryland.”

”Nothing about this facility was inviting, towels rags were dirty , hair was on was on the sheets of the bed. The night staff was incompetent had no ”

”Good”