Hae hotelleja – Chautauqua County

”Stepping into a time capsule! This place DESPERATELY needs attention!!! Peeling paint, locks and windows don’t work, dust and dirt everywhere! There was even dog hair on my bedding when I arrived… I’m allergic to animal dander. Even the jacuzzi tub in the room had left residue on the tip of the bubbles when filled. Shower had hair in it still. The windowsill on the bay window was FULL OF DEAD BUGS! The dirt and dust on the outside of the banister made me question if housekeeping even cleaned...

”Well thought out venue, relaxing atmosphere, excellent restaurant and bar in complex, great place to watch the sunset over by the fire pits. Great place to write a book!”

”I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services”

”The room was clean and spacious. Our sink was clogged and because we got into our room quite late we didn’t report it until the morning. Breakfast was good - and hot! They kept everything well stocked and clean”

”Very clean and fresh Reno to this historic property. Very nice bar and restaurant. I would say the bfast was very basic and could have been better but otherwise we enjoyed our stay. Very comfortable beds!”

”There was no hot water for a shower. I was unable to shower while there and the breakfast was not impressive. The sausage was dry and hard and not a great variety of items. ”

”The stay was average my main complaint was that the room had small tiny nats, flies I don't know what they were but they were everywhere in the room I have bites on my face and buttocks they were Tini tiny flying things that annoyed me ... there was no safe to secure my things nor housekeeping services unless requested I'm sure fo an additional . I requested a law enforcement discount when I couldn't see the option online when I called directly and I was told that that room was taken and they...

”It's truly am amazing place to escape and relax. The lake it steps aways from your front door. Your own cottage makes is incredibly private. The esthetics inside is calm and serene and most important, the staff was super friendly and accommodating. I can't wait to go back in the summer when I can actually get in the water. 10+”

”Clean, spacious room. Needed a room for one night. Worked perfectly. Staff was incredibly friendly and helpful.”

”The bed was very comfortable and the owners are nice. It was quiet with plenty of parking. It's right in Westfield, so there are stores and restaurants nearby.”

”There could be more outside trash cans Dogs staying there is fine. I had a dog with me but people let their dog crap and left it everywhere. Also smoking outside the doors and cigarette butts all over ground and trash thrown in ground. Disposable coffee or soda cups. I had doggy bags with me at all times because dogs crap. The smoking right outside doors is offensive Inside was clean. Actually I had a canister of disinfectant wipes. Glad I did. The toilet seat looked sketchy. I’m not...

”My second stay at that hotel. The staff was very kind and friendly, the facilities were spotlessly clean, and the room was comfortable and well-furnished. That's all I ever want from a hotel, and it was delivered.”

”This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings.”

”We had a great stay! Perfect condo for a weekend getaway. ”

”Lovely place!”

”The name fits perfectly: well stocked kitchen, modern amenities and aesthetic, welcoming and comfortable space. A lovely place for a weekend getaway for a couple of lovebirds. ”

”Cleanliness, attentive, how large it was”