”I needed a hotel room and used Expedia because I wasn't familiar with hotels available. The price implied a great reasonable room. I received multiple emails with the same instructions and a separate attachment which was too small to read, but wouldn't enlarge. Arrival was no earlier than 4 with office open til 5. Office was closed and lock box required code. It took 7 attempts to reach listed number, leaving call back requests...which never occurred. Three calls to management firm resulted...
”I needed a hotel room and used Expedia because I wasn't familiar with hotels available. The price implied a great reasonable room. I received multiple emails with the same instructions and a separate attachment which was too small to read, but wouldn't enlarge. Arrival was no earlier than 4 with office open til 5. Office was closed and lock box required code. It took 7 attempts to reach listed number, leaving call back requests...which never occurred. Three calls to management firm resulted...
Jacqulyn