Hae hotelleja – Clermont County

”Great location!”

”Great hotel & location”

”The room was perfect and the view was beautiful. We could easily walk everywhere we wanted to go. We had a wonderful lunch in their restaurant. The marketplace had some good options when we got back from the ballpark after our game went into 11 innings Can’t say enough! We had a wonderful visit”

”Room was great. Staff friendly. Easy parking across the street”

”Love staying here. Nice room. Nice bed. Great breakfast. The best part is overwhelmingly the staff! Everyone is always friendly and helpful. Will always stay here when we come to Cincinnati.”

”Great place I will be going back soon!!”

”Staff was all wonderful and extremely nice to me and my wife. Very helpful with information about how to get around the city easier. Breakfast at the restaurant was great as well. Hotel and room were both clean. The only complaint was the bed wasn’t very comfortable to us.”

”A cockroach crawled out from beneath the bed upon arrival. The sheets had NOT been changed prior to our arrival! Totally unacceptable!! Roxie, the check in staff lady, was WONDERFUL! She brought us clean bedding and helped me make the bed as Housekeeping had already left for the day (sadly without doing their job in our room!). Also, we were given a brand new mattress pad still in the package after the supposed clean one from the laundry room was covered in pet hair. There is a terrible problem...

”Loved the style and cleanliness and how helpful the staff was ! We had a room with 2 bunk beds and I was looking so forward to being on one of the top bunks but !! The way the ladder is designed to climb up , makes it very difficult to climb up to the top! It’s a straight up not slanted ladder and you have to turn to the right to grab the bed safety guard which is difficult to do as you’re trying to pull yourself to the top ! Bad design especially because these are pretty high up ! The room had...

”You can’t even sleep I feel like I’m on the road and you can listen to the the next room people snoring walking all night I didn’t got any sleep the service was terrible the breakfast was terrible too I had a bad experience the bed too was not good at all”

”This hotel was not in the best location. The hotel was old and needed a lot of renovation. The hallway and room had a horrible odor. I did but feel safe in the hotel nor leaving my car in the parking garage. I immediately checked out an hour after arriving the manager was not accommodating in reimbursing my money. I would not recommend this hotel to anyone.”

”Cool historic building with great views of the city. The room was just "ok." Hard floors everywhere in the room that left all of the kid's socks black on the bottom. HVAC in the room was hit or miss. Seemed like it would get a few degrees above where it was set before it would come back on. Made for a hot night with lots of waking up. Lock on the bathroom door was falling out of the wall and did not work. Not much of a restaurant on site. Do not expect to feed kids there.”

”Clean rooms, staff was excellent”

”Clean room and nice staff”

”The place was spotless! Very courteous staff. I’ll definitely stay here again!”

”I have stayed there several times and each time the property and room was great.”

”Both persons in the room needed c-pap machines for assisted breathing for night time. Outlets on table were all useless with none working. Had to rearrange sleeping to floor to utlilize the only outlet that was working. Couldn’t find staff after Midnight for assistance. Not a good experience”