Hae hotelleja – Cochrane District

”The staff was very helpful in my time of the predicament. The woman on the desk looked up all the phone numbers that was necessary for my travel arrangements!”

”Front desk staff needs training in customer service. Deal with the people in front of you first instead of answering the phone. Also, greet your customers, explain the wifi info and amenities. Front desk staff did not present as friendly or helpful. Mani”

”My bedsheets were dirty”

”The rooms while looked clean, where not. The bedding was dirty. When you requested clean sheets, they want to charge you extra for coming back with clean sheets. They gave you sheets you put on. The next day, blood from the cleaning staff on towels, and toilet paper roll . You say something to front desk , they say “ We are training new staff. Breakfast was not that great. One morning it’s scrambled eggs, hash browns. Next morning it’s cold eggs and spicy sausage, next morning bacon, hash...

”Clean room. Breakfast was very upsetting. Usually breakfast is seved until 10. Came for breakfast at 915 snd it was all shut down at 9 apparently”

”Ok quality but smell was bad..”

”Didn’t realise what a gem of a place this was. Decor was excellent, place was clean and comfortable. Breakfast included I didn’t expect I can have eggs made how I wanted. It was a good selection for breakfast. Also had dinner and I was pleasantly impressed with the duck (usually difficult to do well). I would easily stay here again when in Timmins”

”Beyond compare really! Wonderful accomodation. Highly recommend.”

”Tout a été parfait : chambre propre, confortable et accueillante. Déjeuner agréable”

”The location is very central. The staff went above and beyond to make sure we were aware of all of the services provided with the room and ensure we got settled in. The rooms are great. We’ve stayed here 3x in the past year and we have never been disappointed. The suites are set up very conveniently. There is a television set up in the living area with a very comfortable sofa. The bedroom is behind a closing set of French doors and it has its own television. The complement breakfast area is...

”Staff was very friendly and very accomadating helpful.”

”Good breakfast both hot and cold items. Pool was cold. Had to get ice from front desk which was a pain.”

”Affordable price, spacious rooms, good continental breakfast.”

”Plaisant, l’air climatisé a fait un bruit bizarre dans la deuxième chambre.”

”Helpful staff”

”it was clean, but the place is bein used as a shelter and there were too many children running around in scooters, place did not look organize from the doors, too many belongings piled up in from of the room they were housed in.”

”The floors in the rooms were dirty (could not walk around in socks without them getting extremely dirty). Under the beds had not been dusted in weeks (a number of large dust bunnies - gross). The parking lot was a mess, bumpy and a lot of cigarette butts and garbage throughout the parking lot. Rooms were quite small for a family of four. Would not suggest for a longer stay when a couple of nights. The continental breakfast was a standard offering, nothing special but okay. Staff was...