Hae hotelleja – Contra Costa County

”Good service ”

”Beautiful pkace”

”I’m honestly surprised this hotel has such high ratings because our experience was very disappointing. Walking into the property felt more like stepping into an outdated motel than a hotel. While I understand that you “get what you pay for,” the ratings online made us expect something much better, so it felt very misleading. The first room we were given had lights that didn’t even work, so we had to go back and request another room. The replacement room we were given clearly wasn’t ready yet....

”We loved our stay in this classic hotel. The Property is beautiful very well located and the staff was very attentive. The breakfast was so yummy.”

”Clean room, comfortable, nice shower, good spaces.”

”Under construction lots of noise and dust. Walls are thin and you can hear everything not great just meh.”

”Great ”

”The hotel is pleasant with a comfortable room layout and a very good shower. The pool and hot tub are a big plus and there is parking on the premises. The couple of drawbacks: The elevator card key deactivated multiple times and the bath and pool towels are scratchy. We arranged for daily room "refresh" and only had housekeeping one day when we followed up in the morning.”

”Parking is no longer free.”

”The place is okay, nothing fancy for the price, just a place to sleep overnight! Plenty of parking, washroom is clean, tv, microwave and a fridge! Internet a bit slow, 4 stars for the value but don’t expect anything more. You get for what you pay, good enough for me”

”Overall a good experience ”

”Tv wasn’t working and they didn’t want to help ”

”Very good property , new, clean , friendly staff , ideal location for BART and restaurants. However ask for proper extra bed if housing more than 2 people. Extra sofa bed was uncomfortable. ”

”process was easy and the breakfast is substantial”

”Room was ok but the grounds were pretty bad. Lots of trash. The hotel shares a parking lot with Food 4 Less, so there was a lot of traffic. Sound from neighboring rooms came through the walls. Street sounds were also loud.”

”Very nice and clean. Restaurant was awesome ”