Hae hotelleja – Franklin County

”Great property! Perfect for tournament goers. Always clean and consistent. Close to everything ”

”The only issue I can complain about is checking out. I had to check out at 5:30 am and there was no one to be found to help me. A worker came in while I was waiting for someone to come to the desk and she started yelling hello and finally someone came out of the back room who looked like he was sleeping. He was unable to give me a receipt or check me out electronically because he said computer was down. Check in went perfectly and my room was nice and was clean.”

”Did not honor cancellation”

”N0”

”As expected.”

”Friendly staff and clean room”

”Great stay! Very convenient for events at the convention center!”

”Friendly staff, property in good shape, would stay again. ”

”genuinely one of the most enjoyable stays i’ve been to.”

”Room was clean and price was decent ”

”Front desk staff was top notch, breakfast selection was great, I had an amazing omelet this morning, made fresh by the chef. I can’t say enough about their customer care. ”

”The only factor that saved the review from a 1-star was the staff members. Everyone was friendly and provided top notch customer service. However the rooms are very poorly designed, have many features that seem old/outdated, and some areas seem very dirty as well. I reserved a room with a king bed through Expedia and was originally given a room with two double beds for my spouse and me. The front desk was very accommodating and changed it to a king bed right away upon showing them the receipt...

”it was very nice ”

”Our room was given away....found out upon arrival. ”

”I honestly have been disappointed the last few times I stayed at the Embassy Suites. The rooms are getting smaller or maybe my kids are just getting big. But the room smelled like stinky feet. The bed had lit all over. The door on the bathroom was broke my mom got locked in. The swimming pool was kinda dirty this go round! The pool closed early for some reason that is generally why we picked the Embassy. But the breakfast was really good. ”

”I didn't use the pool. Room temperature was good. Staff was helpful.”

”It was a perfect place to stay to be in downtown with a court date with early morning timelines, everyone was friendly, breakfast was hot & tasty and it was great for family to be altogether! We would choose this location again! 🇺🇸 we now have a new US citizen! ”