Hae hotelleja – Itä-Kazakhstanin alue

”The hotel is nice, and location is good. Couple issues happened: after checking in I went to the room, and soon another persona opened the door with his key card, he was actually given same room. Obviously he got another room, and all was ok. The key card did not work two times during my stay, it is little annoying to return from fourth floor back to the reception, but that happens. Otherwise good hotel experience.”

”It seems to be newly built or renovated so the room was fresh. The ensuite has soap and shampoo and a toothbrush was provided, and the room had AC, a refrigerator, television, wardrobe and a desk with a seat. The hotel is situated out of the town, but it is conveniently less than a 10 minute walk from the bus station and a 24 hour shop. There was some confusion on check-in as they didn't seem to have my reservation, and the room was very small, though without fault. Aside from the latter points...

”The following events took place which were disappointing: Staff were unwilling to accept money from Expedia and were demanding cash payment from me. This was solved after a week. It was written in the lift and advertised 24h food available which was never found, when asked it seemed only breakfast was served. It was also advertised in the lift there was a sushi bar, this was never found however I was told by other guests it could have existed down the road. Maid insisted on cleaning...