Hae hotelleja – Kakamega County

”The only problem with my stay was the conference halls was not included with the cost of the rooms. But the staff were very nice. ”

”The team at the hotel refused to check in the guest saying that they longer work with Expedia even with proof of payment and confirmation of booking. The guest incurred losses in terms booking another place. If you longer work with someone remove your property from the platform or communicate your position in that regard. Terrible”

”The lady at reception was the only bright spot. She was exceptionally kind and attentive to al our needs. The hotel is dilapidated, dinghy, and depressing. Often there was no water, the hot water was unreliable and intermittent and the nights were filled with constant packs of dogs howling and barking. The hotel is in a very bad area. Big trucks, metal scrap recycling and truck repair happening nearby, with choking dust and smoke. The layout of the hotel is bizarre and we felt like mice in a...

”Hellenis Guest House is well managed. The staff is courteous and helpful. I would return again. Good value.”