Hae hotelleja – Madison County

”Upon checking in I got my key card for the room. I went to my room with my bags and there was a half dressed woman already in my room. I went back to the desk and was moved to another room. Once inside my room I looked around and and noticed yellow stains on the sheets and dirty shower floor. After thinking about the first incident with the woman already in my room I realized that she may have a significant other coming that might not be ok with what happened to her. I decided to go to a...

”The property was clean and well maintained. All the staff were helpful and friendly.”

”The front desk lady was extremely delightful to deal with, her name Marie”

”How close the location was off of the interstate, how well kept the property was and the friendly personnel.”

”AC loud and rattled all night, no forks available one morning at breakfast, check-in took1.5 hours due to system being down”

”Dirty, outdated, unhelpful”

”Clean rooms & great staff”

”Great location and staff super friendly”

”This is an older hotel so don’t expect all the bells and whistles. I’ve stayed here before and the place is generally clean and well kept. Staff is friendly and helpful. Property is quiet with easy access to I-55. The problem I had with this stay was seeing some mold in my room under one of the tables and quite a bit of dust, indicating the room had not been well cleaned in some time. I’m one of those people who always brings supplies to do my own cleaning and sanitizing anyway, but this...

”Every thing was perfect from the staff the room had a full kitchen and was very clean and the aesthetic was very nice and I had a nice breakfast every morning during my stay”

”I loved the area but it’s time they hired managers that care and remodel.”

”I really enjoyed my stay. The only issue I had was one of top blanket had a stain, and the bottom comforter needed to be replaced they were old. But the staff was great and it was a convenient location for our events.”

”One of the best breakfasts I’ve ever eaten in a motel or hotel. And the only problem we had was the one chair in our room so one of us had to sit on the best to watch television. We did “steal” another chair from the lobby but the cleaning crew returned it after a couple of days, but we were leaving by then. :) Everything else was exceptional plus!”

”Very positive surprise. The corner suite was so nice I would have wanted to stay there for a much longer time than just one night. Complementary breakfast and light "social supper" were positive experiences too. Surroundings were excellent too, the venue was just some hundreds of meters from a big shopping area with a good selection of restaurants.”

”👍”

”Be bugs, ash in the corners of the room. Carpets were sticky and stains still on my blanket. Elevator takes too long and the water pressure is terrible. Don't stay here unless you like trap house environment. I kept to myself but wouldnt stay here again unless my life depended on it. 2/10 because the staff was nice. There was also 2 days where the keys didnt work for no one so I just left my door open. Nothing was stolen while I was at work for 12 hours but I only had clothes in my suit cases so...

”Expedia needs to take this hotel off of their listing. We never got checked into this hotel. Even though I called the hotel for 3 hours prior to us arriving and they said it would not be a problem we got there and they said they did not have a room for us. Why did they not tell me that when I called. I got all kind of excuses so we ended up staying in another hotel. This whole experience just really sucked”

”Personal insured our needs were accommodated and gave us solution to a Expedia mess up upon our revival. We’re very kind and we had a very well rested night for me and my family.”

”Great stay aside from the fact I called multiple times for towels , I was told they were being brought but they never came !”