Hae hotelleja – Meru County

”I went with my husband and kids and it was wonderful. The à la carts restaurant was very good for dinner and there were lots of options for dinner. There were lots to do for kids including a maze, an animal orphanage, fishing and taking their dogs out for a walk. Benson ensured we were happy with our rooms so we appreciated his cheerful help! We had a great time! They arranged a wonderful safari for us with Francis. Ask for the feather pillows.”

”Very helpful staff, great amenities, some of the food could have been a bit better: meat (lamb and beef) was tough. Fresh cooking station was excellent.”

”I loved the hotel and some of the best and most attentive service anywhere I've ever stayed. The signposting to the camp needs drastic improvement (my taxi got lost which I understood) and the road to get there is dreadful. The accommodation is fabulous and I slept so well. The hotel has an Indian owner and most of the guests were Indian, either from India or local. The way they spoke to and disrespectfully treated the staff was shocking and entirely unacceptable. There needs to be a sign...

”The property needs maintenance as some of the fixtures are broken or falling apart. The electrical equipment also need upgrading. The kettle in the room was boilingthe water but was not automatically switching off. That can be dangerous, fire hazard.”

”Lewa Stay of a lifetime! I splashed out for a three day stay and could not fault anything. The animals on the game drives were amazing, especially rhinos and lions were amazing. The guide was very knowledgeable and obviously still excited about it all. The camp was comfort personified and nothing was too much trouble for the staff. It was lovely to dip into a little piece of luxury and also to see the good work the Lewa Conservancy is doing. It gives one hope for the future.”

”Very friendly staff and helpfull. The food was great and they even made us breakfast to go 6 o’clock in the morning ”

”部屋の中に虫がたくさん入ってきます。 建物のつくり的に外から虫が入ってくるのが防げません。 シャワーはお湯が出ず、冷たい水で浴びました。 ベッドのシーツは清潔でしたが、虫を避けるために布団を被って寝ました。 今後ここに泊まることは無いと思います。”

”A beautiful oasis in the middle of busy Nanyuki! Very reasonable rates for a gem in the middle of town. 100% safe compound for foreigners (behind a large gate). Great workout gym with modern equipment, and affordable massages and other treatments in a relaxing spa area. Breakfast was the best I've had in Kenya (over multiple trips in 30 years). Bar is pretty cool. Staff helped me change the booking with no fees. One warning - the walls are a bit thin so if there is a party going on...

”Super nice luxury tent, very helpful and friendly staff, special athmosphere with a fireplace”

”Other than the breakfast being cold, this place was superb! Great location, very clean and modern environment. Amazing and friendly staff. I don’t think I’ll be able to stay in any other place while in Nanyuki.”

”Very friendly staff and premium environment.”

”The staff was literally outstanding!! The tent was gorgeous. Our major complaint was the food choice was very limited and not always geared to an 'American' consumer. We had a couple great meals and the rest were hard to enjoy since we don't eat seafood.”

”The parking was easy and secure”

”The hotel was in good condition. But the room i was given to start with the windows couldnt close so they relocated me to another room that was smaller. Staff was friendly and the breakfast was served on a plate.”