Hae hotelleja – Monroe County

”Was not what I expected. Pool closed early.”

”Nicely updated rooms, although a bathroom fan would have been nice. Floor lamp didn't work, but wasn't a huge deal. It was great that we didn't have to drive anywhere for dinner as it's connected to a Perkins Cake and Steak with interior access. Easy access off the freeway with plenty of parking for a truck pulling a trailer. Bedframe was loud & squeaky so we did have a bit of trouble sleeping, but overall a descent place to stay for a reasonable price.”

”My friend and I stayed here the weekend of cranberry fest. We couldn't get the tv to work at all. Usually when you stay at a hotel they service your room and have towels ready for the next day , didn't do any of that. Went in the hot tub the jets were barely working . Asked for a receipt was told I would get it at check out... never got it . Asked for towels after swimming so we could shower only gave one towel . I feel like the website is definitely false advertisement.”

”Having breakfast”

”We have stayed before and have been happy. The rooms are clean, beds are comfortable. Our only complain was the breakfast was cold. I’m thinking someone forgot to turn the warmers on.”

”Breakfast was good and convenient.”

”Had a wonderful stay, used the hot tub and pool which was so relaxing. Breakfast was really yummy! And the staff was amazing! Will come back!”

”Great staff, clean rooms, easy free parking. Unfortunately, the pool was closed all weekend.”

”They advertise a pool and it’s out of service and been that way for a long time. When confronted about the pool just lied about it being on the website that it’s out of service. The person you get to deal with is on a kiosk not even present at the hotel. Paid almost $200 for an old hotel that needs updating. Bathroom door doesn’t close, beds are hard and full of springs. Our bath mat was soaking wet. $50 room at best. Crooks”

”Staff was friendly and efficient at check in. The property was well maintained.”

”Nice place.”

”The outside and loby were pretty clean but the washer and dryer were dirty. My room was barely cleaned. The sheets were definitely not changed nor the shower cleaned. There was even a dirty wash rag hanging in the shower curtain still. I asked for the manager but I guess he wasn't there the 2 days I stayed. Front desk changed the bedding and that was it. Breakfast was fine.”

”Cleanrooms and friendly staff.”

”We stayed in The Cottage. Very cute except the bathroom door would always slam into the fridge.”