Hae hotelleja – Nicolet-Yamaska Regional County Municipality

”Poor service. 1. Waited one hour to be served dinner. 2 then it came cold. The order was incomplete. Restaurant was very understaffed. 3. Given no information regarding access to facilities, like the spa, upon arrival. 4. Many things did not work. Tv did not work. Bathroom sink backed up and didn’t drain. 5. When we asked for help from the front desk the people were very unfriendly. The plain truth. Property looks pretty but nothing works. Staff and service were poor. I would definitely not...

”Un peu désuet au niveau de la salle bain toilette à changer rideau douche salle l eau de s'écoulepresqueplus du lavabo.....propreté 5 sur 10”

”nice vacation with my family very spacieuse”

”Adéquat”

”Our room was clean and the flooring was newer. The hotel was older and I felt the hallway carpet needs to be replaced. There was a tour bus having breakfast when we went down, so we couldn’t take advantage of the breakfast.”

”Chambre propre. Personnel accueillant. Petit-déjeuner correct”

”Parfait”

”Friendly service, a spacious and a well equipped room. Good breakfast. Great value. ”

”Propre et confortable”

”Over well the stay was great , I think the rooms need a bit of renovations and upgrades , in the room I was in the washroom needed some better caulking, and the towel rack was almost ripped off the wall , my sister-in-law was in a room on the second floor , which had carpet in it. She had to keep her shoes on because there was so many stains on the carpet that was very noticeable.”

”Some hassle with reservation, because according to clerk I had cancelled it - it appeared though, that she misinterpreted my name three times and mixed me up with some other person which had made a cancellation. But on the other side she was service-minded and everything fixed up at the end. Room was relatively big although gloomy. Disliked also ants which had conquered my food bag during night-time - although it was partially my own fault because I had left it into floor. Price was...

”Excellent séjour, l’endroit est magnifique, propre, bien entretenu. Le déjeuner copieux et succulent”

”.”

”Très propre mais très vieillot et matelas peu confortable! Mais pour notre utilité une nuit c’était ok”

”L'hôte était très accueillant et serviable.”

”L amour qu il y a dans ce gite dépasse toutes les petites imperfections qui pourraient y avoir...”