Hae hotelleja – O'Higgins

”Sofia, Rodrigo, Matteo, Benjamin, Claudio, Chef Camillo, Javier and Fernanda were absolutely the highlight of our stay in terms of kind and genuine staff members. They truly exemplified hospitality. Food quality was excellent. Chef Camillo was truly world-class, amazing attention to detail and truly understands farm to table. Carolina Ruiz from guest services, was dismissive and wasn’t knowledgeable. Hospitality management seemed lacking as she was very defensive and aloof, she wanted to...

”Hotel lindo e muito bem localizado na cidade de Santa Cruz ! Bem em frente a praça das armas ! Tem restaurante , farmácia e mercado bem em frente ! Hotel muito cheiroso e repleto de histórias ! Me hospedaria novamente ! Tem estacionamento gratuito e privativo !”

”Muy buena la habitación, cómoda, confortable y muy limpia. El personal que nos atendió fue muy amable, con una disposición única, con una sonrisa permanente y siempre de mucha ayuda. Felicito especialmente a Maximiliano y a su equipo.”

”Amazing. Definitely worth it”

” "I had a wonderful experience at this hotel. The location is fantastic—central and convenient to everything I wanted to see. The room was spotless and well-maintained, which I really appreciated. But what truly sets this place apart is the staff. From the front desk to the housekeeping team, everyone was genuinely warm, helpful, and went out of their way to be friendly. It made all the difference. I would absolutely stay here again." ”

”The breakfast was fantastic, and the servers were enthusiastically accommodating. The staff were incredibly helpful and friendly throughout our stay. Simon at the front desk spoke excellent English and went above and beyond to assist us, making our experience even better. I would stay here again in a heartbeat!”

”Habitación con polvo, aseada por encima, almohadas hediondas. Al pagar la cuenta me cobró un impuesto aparte. Desayuno de mala calidad. Terrible servicio, no lo recomiendo. Si lee esto huya despavorido.”

”Excelente y original experiencia boutique Una propuesta realmente innovadora. Se trata de un hotel boutique hermoso cuyas habitaciones están acondicionadas dentro de barricas de roble, muy bien adaptadas y acogedoras. Como sugerencia de mejora, creo que a las habitaciones más grandes les vendría muy bien incluir un perchero y una pequeña mesa con dos sillas para mayor comodidad. Asimismo, en el baño eché de menos una mejor iluminación en el área del espejo. Por lo demás, todo fenomenal. El...

”The staff were very friendly and knowledgeable of the local restaurants and wineries. The room has a balcony which was fabulous. Properly was well maintained and beautiful. Definitely would come back to this property.”

”Great breakfast. Super host Juan Luis. Great location. Comfy bed. Spacious loft style rooms ”

”Excelente! Desde los tragos de Luchito en el bar hasta la buena onda de scarlet! El lugar se puede llegar perfectamente en un vehículo alto no 4x4 en temporada que no nieve. La experiencia del camino ya paga toda la estadía y el lugar es increíble.”

”Quiet location on the outskirts of the city. Very nice hotel and room. ”

”We chose this hotel for the indoor pool, only to find out it's not heated, nor open in their winter, even though it is indoors. Then we had the surprise of having to pay for a child with us, even though we had reserved and paid for a room with two beds. What they charged us was equivalent to what an entire stay at a cheap hotel in Chile would have cost us. The room was very spacious but the bathroom fan didn't work, which was unpleasant at times, if you know what I mean.”

”Awesome and totally dreamlike location. I can not praise this place enough. I did not even miss the tv-set. Why watch television with all that beauty around me?!”

”This hotel has a wind swept dusty feel - a new coat of paint needed perhaps, but I loved it. The room itself was very clean and comfortable with a clean bathroom. Definitely better value for money then expected.”