Hae hotelleja – Panwila

”Do not deal with this lodge. We originally booked 2 nights. Due to terrible circumstances in Sri Lanka, we couldn’t make it on the first night due to flooding and access to the lodge. The next day, the lodge told us again not to go there as it was still not clear and unsafe. Therefore, I requested a refund like the day before because it wasn’t our choice not to visit, but the lodge. Since this, there has been no reply to emails or refund requests to explain. Terrible. ”

”Let me start with the good points since there are very few : the look of the room - beautiful Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided : - we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...

”Kiva siisti huone parvekkeella, josta hienot näkymät järvelle. Saavuin aamupäivällä ja ystävällisesti järjestyi aikaisempi check-in. Ystävällinen henkilökunta. Kaikki toimi.”

”建物は少し古さを感じカビ臭い時がありましたが、スタッフは優しくフレンドリーでした。 プールは雰囲気が良くてチェアーも充分な数があり、とても寛げました。”

”Beautiful property. Well maintained. Appreciated the nature walk and yoga sessions. The thermal pool was great. However very poor value for money. The Sri Lankan food was bland and the food left much to be desired for. Although the food was well presented the flavours were lacking. No menus options, very limited juice options, most things are chargeable. Nothing was really offered. Staff responded to requests but had to ask for everything. Was disappointed. ”

”Great surroundings. Lots of history. Unfriendly staff. The safely box didn't work ( somebody had taken the batteries). Nothing was done although I staff different staff members at least five times.”

”This hotel is only about a year old, so all the amenities are modern and in great shape. The staff is wonderful, just like everywhere else in this country, and the breakfast offers so many choices. All in all, it’s a perfect hotel—I have nothing to add! ”

”Nice place. Friendly staff. Good value and the room was nice. .”

”Overall very good experience. Hotel was outstanding and the staff were so helpful, especially Sivaraj from the lobby. ”

”Erittäin hyvä hinta/lastusuhde. Todella siisti ja uudehko hotelli aivan keskustassa. Todella hyvä ja runsas aamupala”

”Upeat näkymät hotellista. Sijaitsee noin 30 min Kandyn keskustasta. Joka paikkaan tarvitsee kyydin.”

”Excellent hotel, Great view, Nice food and Excellent service”