Hae hotelleja – Rasah

”Bilik bersih. Cuma, maklumbalas sistem yang menyatakan bahawa saya sudah boleh mendaftar, sangat lambat sehingga saya terpaksa menunggu untuk satu tempoh yang lama. Penerangan tentang pakej bayaran yang agak mengelirukan. Say kena bayar deposit untuk setiap bilik sedangkan di tempat lain bayaran deposit hanya dibayar sekali atau satu sahaja untuk semua jumlah bilik yang ditempah. Selak pintu ada yang sudah patah. Layanan kakitangan mesra dan membantu.”

”Good area. Nice staff”

”It was a pleasant stay indeed. Hotel staff is very friendly and helpful. The hotel is connected with ballroom thus, it was really convenient for me. Amenities are great and sufficient.”

”Comfortable and clean rooms, staffs are friendly too.”

”The pictures on the Internet don’t show the fact. The room smelled like smoke. It’s just really disgusting. The Wi-Fi does not work. ”

”Poorly maintain property. 2 out of 3 water heater not working. Bed too thin. Insufficient blanket. Sofa in bad condition. Safety big concern. Back door grill door no pad lock. Kitchen door no knob. Have to devise own lock. Took very long time to respond to the WA mssg. Almost cancel. Regret didn’t.”

”Not so many restaurants on the site (Japanese, Chinese and a mix). I am not sure if I could eat a whole week on these three restaurants. It was almost impossible to have any service from the pool bar - no staff nearby and it was very difficult to order any beverages or lunch. Basically, the pool bar was "closed" even though the hotel was fully booked due to new year. One needed to dress up and go inside to a restaurant to find any staff. Then again you waited to have the menu and then another...

”In-house order Left over food / plate and glass was place out side the room not collect until the next day It Invites flies and birds Possible management can look on it”