Hae hotelleja – Sacramento County

”Great place”

”The staff is amazing!”

”The shears had a significant tear and the curtains would not close. More importantly, a facility which seems to want to cater to families and longer term clients had difficulty locating a trolley to accommodate luggage. When asked, they indicated trollies would be parked by the elevator. During my nearly week long stay, that never happened. This was a major inconvenience.”

”Good supporting staff”

”Great lovation”

”big bug problem”

”I arrived very late after a delayed flight and check in was lengthy, no help with luggage, and a key could not be made for my room. It took an hour for me to get into another room. The internet would not work and the drain was broken on the tub. Very poor experience.”

”Rooms were ok Hallways elevatlrs and cpmun areas no well maintained”

”There was a small blood stain on the comforter of one of the beds, so it obviously had not been changed from the last guest. Will not stay there again. There really were no amenities to speak of but it was close to Golden 1 center so that was a positive. For the huge price it was not worth it.”

”Breakfast was a great option and happy hour after checking in. Property was close to most places of interest.”

”We found long black hairs in our towels. The continental breakfast was a croissant and there was some Philly cheese and that was it nothing to drink. The room service was the worst. It was one guy we asked for some towels, got them three hours later and he said I was busy so I would not recommend this hotel to anyone although the pool and hot tub or a gathering place for our group other than that, I do not recommend this facility.”

”👌”

”Unfortunately, my experience was below expectations. The front desk staff were unfriendly and not particularly helpful. The hotel advertised free parking, yet I was charged $10, which felt misleading. The shower was disappointing, with poor water pressure and overall water quality. Most concerning, my room had a noticeable marijuana smell throughout my stay, which made it difficult to feel comfortable. Overall, the stay did not meet my expectations, and I would not choose to stay here again...

”I liked the coffee shop and staff at front desk and in the restaurant. Very freindly.”

”I just wish they came and change out the sheets each day”

”I enjoyed the property. My room was next to the ice machine room and a buzz would happen every so often. The toilet had a small leak and would fill often. With the door closed and the sound machine on, it was barely noticeable. I had an issue with the heater and deadlock. Both were addressed promptly by staff. Over all, would stay there again.”

”The customer service is amazing! Comfortable beds”