Hae hotelleja – Santa Cruzin piirikunta

”Everything was excellent”

”Lovely hotel. Pool area is amazing. Staff was friendly.”

”Great location and good for family. They had beach volleyball balls for the kids to check out to play. The pool looked cleaned but some construction was on site. We enjoyed our stay. The view was so nice and relaxing. Wished we stayed longer than two days.”

”Great time!”

”The room was clean and had plenty of room. Bed was comfortable. We did not eat at the property. Our big complaint was they charged $18 per day for parking. This is ridiculous because there is no public transportation and they had large areas for parking. A complete money grab by Hilton for no reason. A corporate rip off! We complained but of course they did nothing. Disappointed!!”

”Good place to crash in Santa cruz”

”How I wish they change the Hot Menu everyday. However, everything else are good.”

”You have to pay for valet even though it's not valet - I drove my car into a basement, parked it at random booth only for them to get in and drive it 10 feet away. Was beyond frustrating. 4 men standing there who never helped with my luggage not even once. Lady at the front was clearly on some type of drug, looked messy and couldn't keep her thoughts straight. Room was nice but they never came to clean it in a 3 night stay.”

”Very clean, newly remodeled. The continental breakfast was great! Highly recommend, only 10 minutes from the boardwalk by car and a 20 minute walk.”

”The lobby and pool area are very nice. The pool was packed with kids, at all hours. Overall, I was disappointed. The room was small, with scuffed floors and looking a little worse for wear. The shower still had hair from the last occupant. There was no microwave and the prices at the bar and for snacks was very high. Common areas (hallways, elevator) were dirty with leaves and debris. I sincerely question the 4 star rating and why I spent so much for the experience I had.”

”I had an excellent stay at the Hyatt. My room was spacious and comfortable. The staff was very friendly and helpful. It was quiet in the evening and they served a great breakfast buffet in the morning. My husband and I would definitely stay here again.”

”Perfect location & within walking distance to beach. Room was clean & spacious. Pool & spa was as near our room & was perfect to end the day. Check in was very quick & parking lot and was large enough that I was never worried if there would be enough spots left-unlike our stays @ other hotels in area.”

”Needs a mirror outside of room Needs upgrade in bathroom And beds”

”We liked the location and the space in our room but not wild about the bathroom configuration. Parking was good as well The rooms are getting a bit tired since our last stay and we had to change rooms (#321) after our first night because the bed sloped toward the middle making it very uncomfortable. Staff was helpful providing us with a different room on the same 3rd floor, room #317! The bed was much better. Staff is very nice as well.”

”The hotel was very expensive. There was a stove in our room but nothing to cook with (only cups). Other guests were really loud. The pool was nice though. Location was ok. ”

”It was a very relaxing spot and the staff was great”

”The staff was incredibly friendly and even let us check out an hour later so we got to enjoy the hot tub in the morning. The largest mini fridge I’d ever seen in a hotel room as well! The shower was massive and the room was very clean. The bed was a tiny bit soft but nothing too uncomfortable. Overall, loved staying here!”