Hae hotelleja – Saratoga County

”Very accomodating for me and my cat! Great bed.”

”I was a huge fan of Brookmere and I will go back. However, I was quite sad to see every trip resulted in more issues than the last. I suspect the hotel is very thinly staffed because the issues stemmed from lack of care rather than poor facilities. e.g. Housekeeping would clean the bathroom but leave all the hair on the floor, repeatedly. The cleaning was very much at eye level only. It was not great to check in to a hotel room and notice other people’s hair on the bathroom floor. The next...

”Loved the Music they had”

”I didn’t know where the front desk was when I went in. It looked like the check in for the restaurant. There was no one around. I walked around and finally found someone to ask where the front desk for the hotel was. I still had to wait for 2 people to come out. Then his computer didn’t work. The other person who seemed annoyed had to help me check in. She did ask if I had a preference, I asked for a low level room, minimal walking to out side. She put me on the first floor way in the back. My...

”We chose the hotel due to it being within walking distance from SPAC, where we attended a concert. The check-in was quick. The hotel is beautiful. Our room was clean and well appointed for a one-night stay. There is a Kuerig and a mini-fridge in the room. The staff were friendly and helpful. The hotel is located within Saratoga Spa State Park, where there are many trails to explore. The hotel provided us with a map and we enjoyed walking some of the beautiful trails. Our only issue was...

”Our room was nice and clean. The only problem we had was it smelled like a can of Pledge exploded in our room. We opened the windows and thought it would dissipate by the time we got back from dinner, but sadly it did not. It was so bad that I almost went and slept in our car. We got up and left early because of the smell of our room.”

”The breakfast was great and delicious coffee!”

”The hotel was clean. It had two outdoor sitting areas, plus lots of indoors seating. It had a pool and exercise room which I did not have time to use. The room was bigger than expected with a sitting area and desk, plenty of counterspace, etc. All was good.”

”Where to start… very little parking, tv didn’t work by remote, floors squeaked, wouldn’t give me a receipt and it was needed for business expense report. I love antiques and it had a lot of those, but wasn’t impressed.”

”Front desk was very helpful.”

”wonderful fresh hotel!”

”The nicest Hampton Inn I have ever seen! Great staff, great location, I highly recommend this hotel!”

”Nice room and convent to Saratoga raceway”

”All of the staff was very helpful and friendly. The breakfast buffet is very well done.”

”The hotel is very outdated.”

”I felt this hotel was overpriced for what I got. They had to change my room because the dark window shade was broken and wouldn’t open at all. That room was dark and depressing. I didn’t understand how to raise and lower the temperature in my room. The staff member’s solution was to have me just reave it off which was not a good solution. I also didn’t understand how to turn on the fan in the bathroom. The staff says I didn’t need to turn anything on as it is on all the time and just...

”This was an all around great experience that exceeded our expectations on all fronts. Everyone involved with our stay there truly did preform to a very high degree service on all facets of our stay. Recommended it highly.”

”Property has parking lot, also restaurant with bar, convenient located off the I-87 and shopping center. Room was clean, carpet is new and some new wallpaper in the area new. The bathroom okay, worn off. Staff was nice.”

”Very close to Saratoga Springs racetrack, although you can’t walk from there. The property is dated but well maintained and very clean. Our suite was very large and quiet.”

”Perfect location! Step onto Broadway all the shops and restaurants within seconds.”