Hae hotelleja – South Kohala

”Excellent service”

”Check in was great! Staff isn’t helpful otherwise like finding food or maneuvering the resort it’s huge and takes more than just check in. They say you have access to the golf carts but they don’t take you anywhere you want to go. Every single piece of furniture from the room to the pools needed to be replaced it was so gross and stained I didn’t even want to lay my towel or rest on it the cushions in the room couch as well as the pool chair lounging needs to be replaced or something. Other than...

”This place is an absolute dump. I don't think it would pass for a 2-star hotel in Europe or Asia. Don't book the ocean view room, the windows will rattle to a point where it's impossible to sleep with the slightest of waves. The prices are beyond ludicrous. Spent a few nights here, expecting this to be the dream Hawaiian getaway after trekking around the island - it was the worst hotel we stayed in. We had to change rooms 3 times to get something remotely habitable... this at a $400/night...

”This resort is really outdated (atleast the tower were we stayed – they were doing some renovations there though) We were happy that we only booked one night. It is really close to Kailua-Kona center (but was quiet still which was great), so it was walkable and the trolley takes you to some beaches. ”

”Good experience nothing over the top but clean rooms and nice service.”

”The room was clean, the staff were friendly. The unfortunate thing was that I paid for a room with a balcony and an ocean view. Our view was of the parking lot and some tennis courts. Staff said they couldn’t do anything about it since we booked through a third party (Expedia).”

”Great week in a spacious villa with nice views over the golf course to ocean. Having breakfast in the balcony was unforgettable. The bed was confortable and all utilities we needed were available. We would choose this place again.”

”We enjoyed a top floor, ocean front room. It was quiet, serene, and was decorated beautifully. The staff was quite helpful and always friendly. We look forward to staying here again. ”

”今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。”

”Absolutely beautiful resort - very well maintained and great service and restaurant options!”

”Good”

”Beyond lovely! A spectacular resort.”

”Something was biting me every night. I don’t think it was bedbugs but it was miserable”

”The room was very big and the ocean view best I have ever seen.”

”Upeimmat puitteet koskaan! Ei ole koskaan vastaavaa ollut parhaimmisakaan paikoissa. (Huom! Oma merivesiuima-allas kaloineen)”

”Muy amables todo muy limpio lo recomiendo al 100”

”Erittäin hyvällä paikalla. Tarvitsee kuitenkin auto liikkumiseen, kaupat j ravintolat kaukana. Rantaan pari sataa metriä. ”