Hae hotelleja – St. Charles County

”The room was very nice and one of the cleanest hotel rooms I’ve stayed in. Very friendly staff and beautiful grounds”

”Happy hour was great”

”Nice evening food and good breakfast Welcoming check in ”

”Very nice good service and food ”

”Everything was excellent, location amenities, food..”

”Very close to the Saint Charles historic district and also the casino. Lots of shopping and dining. The hotel is in a safe location.”

”Everything was wonderful, except amenities. But it was offset by the space and the availability of stove top and refrigerator. I would definitely stay here again. ”

”Beautiful hotel, gorgeous room, huge bathroom, nice couch. Super friendly staff throughout. Parking lot not in great shape, difficult to find the entrance to the parking! Behind another hotel, inside on a frontage road. So convenient and close to restaurants, the Ameristar Casino, movie theater, etc.”

”I am rather unhappy with the hotel as well as my room. The floor that I have been assigned a room has a horrible chemical small which I'm sure is unhealthy.( newly painted walls.. floor molding not yet replaces. Looks shabby… .. my room is at the end of the hall so I had to breathe the fumes all the way. Bathroom slider door does not open all the way and when it was open it blocked access to the room door safety lock. No real closet > only a curtain in front of the back wall with a bit of room...

”Decent stay, property showing age with missing titles and dirty trim. Cleaner than most in the area.”

”.”

”I was not aware before booking that this property had such a youth-oriented, budget-style concept. It may appeal to some travelers, but it did not work well for us. The main curtain did not work. It was stuck closed, and even after following the front desk’s instructions, we could not open it, so we were unable to see outside. The room had no proper nightstands with independent bedside lamps. This made it difficult for me to work at night without disturbing my wife, who was lying in bed. There...

”The staff was not very friendly..”

”While it’s no one’s fault, we arrived to the hotel after a day of traveling and learned the only elevator was broken and our room was on the third floor. The hotel employee thankfully found us a room on the second floor, fot which I was extremely thankful. Eve so, lugging luggage up stairs was NOT fun. The room was a little dirty - it didn’t look dirty but I wipe things down before unpacking and my cleaning cloths showed black dirt. Also the breakfast was just ok. Staff was great! Bed was...

”Modern, clean, well-designed rooms”

”Friendly staff, clean room, bed felt amazing after a long day! Would definitely stay here again”

”I would not recommend anyone stay at this property. My room was dirty, I could not get a remote that worked for the TV, and there was a party going on across the hall all night long so I could not get any sleep then when I told the person at the front desk The next morning about my horrible night, he said I should’ve asked for another room even though I had to come up twice to ask for a remote, he should’ve offered a new room.”

”Clean and comfortable. Just what you need for an affordable place to sleep, when you're on the road.”

”The room was fantastic, especially the bathroom. Very clean, very quiet and well appointed. The breakfast was delicious and there was a large selection of different food items. Also, the staff was very helpful and friendly.”