Hae hotelleja – Town of Fenner

”First time at Turning Stone and will definitely be back. Free valet parking, great shopping and plenty of games to play. Food was delicious. Staff was wonderful, very helpful. ”

”Very clean room! Helpful staff and speedy service.”

”Ac worked great. Room was very clean. Breakfast eggs and sausage were not as warm as I like, but it was good”

”There should be shower gel in the bathroom”

”Clean hotel, gym, pool, everything! The shuttle to the main event center was very convenient.”

”My daughter graduated from Utica University. It was great for a quick trip.”

”Not much for breakfast. Waffle maker not working. ”

”Room was in disrepair, cracked window that made it feel unsettling, lock was broken which didn't make us feel safe, as well as the shower was brutal, flooded the bathroom. Much needed repairs, wouldn't stay here again. ”

”Not handicap accessible and the bed where advertise that's too qúeen but instead they were two doubles”

”The check in person was outstanding...courteous, friendly, helpful. He noticed that we're older folks and offered us a first floor room with parking right outside the door, which we appreciated. The only negatives were that even though it was obvious the bath had been cleaned, no extra rolls of toilet paper were provided which necessitated a trip to the front desk, and for some strange reason the trashcan in the bedroom had not been emptied. Other than that, all okay.”

”Do not rely on canceling online before deadline, Expedia showed the room was canceled but they did not honor it , make sure you call and ask for proof of cancellation otherwise the online portal will show the reservation active after couple days and charge your card , Expedia rep will deny liability. very bad experience with Expedia, don't rely on what is confirmed on the screen. ”

”Parking was easy. Staff was polite. Room was clean. ”

”Hot tub was not working properly both days, hot tub needed to be cleaned. door in pool area maint room door needed to either be replaced as it is very un sightly with rust. Better food for continental breakfast.”

”Ample parking. Staff was friendly.”

”Disorganized shuttle to & from turning Stone. Waited 45 minutes to return to the hotel which is literally across the highway. Otherwise, the hotel was excellent.”

”Receptionists didn't found our reservation and didn't give internet code to show it. Finally after 30 minutes found it and got the rooms. Internet was not working, receptionists claim it's ok but needs again an other 30 minutes to prove not! Reboot the system and start working. Please avoid if find some other hotel. Visit regular on area, but next time go an other place. Location near shopping and restaurants good, but service very starnge in US.”

”Really nice place to stay”

”I was on the first floor which was incredibly loud from the road noise and did not sleep at all. I had my service dog with me and the day after I checked out I got charged a pet deposit which I was never informed of. I called the same day they said it would be refunded I never received a refund.”