Hae hotelleja – Wayne County

”Television did not work. Room chair broken & iron did not work. I called the front desk several times & no one came to help. The young lady kept telling me that she was “handling an issue & was trying to get me assistance.” No one came!. The next morning, the Manager came to the room to try & fix things, but I told him that I’m checking-out. The Continental breakfast room was nasty & dirty. The food was cold & not good. We checked-in after 7 pm (July 3rd) & were told there would be eggs &...

”Wouldn’t approve my reservation even with recipe and wouldn’t even try to help with it”

”Everything was great”

”Very friendly and professional staff!”

”Nice for family for 2 bedroom suites plenty of space. Not well kept though with broken drawers and stained bathtub. Not enough towels for the family. But convenient location and good price.”

”👍”

”Kudos to Brentney...the minute we walked in, she smiled and greeted us like we've been there before. Brentney took her time to explain about the amenities in the hotel. Then, we called up the front desk and within minutes she came by to help us. Her friendliness was such a positive vibe after coming from a very long road trip! Thank you Brentney! Gracias, gracias, gracias”

”All good!”

”The room needed to be repaired. The toilet moved evrytime you sat down. The bathroom floor needed to be repaired. The pool was not open but when I called in June they said it would be open in July. Staff members don’t know how to talk to people in professional way. Not sure if I would stay here again or not.”

”Everyone was so nice and kind. I needed an extra towel and they bought it to me immediately. My room was very clean and the bed was so comfy. T. Moore”

”The staff was friendly, courtesy and helpful during my stay. Room and eating area was orderly and kept clean.”

”Would definitely stay again”

”Every thing was good”

”While the front desk and staff are extremely helpful the manager needs some training or find another position that does not require contact with people. The main A/C was not working so guests had to rely on the older window/radiator units. My refrigerator did not work and by the time it was fixed my dairy had to be thrown out. The managers response was that I could check-out.”

”I was a little worried when I saw that there were smoking rooms available but our stay was very pleasant and it was clear that no one had ever smoked in our non-smoking room so I was very happy overall! The staff were nice and helpful as well! I would certainly stay again and recommend to anyone looking for clean and affordable accommodations!”

”It was cleann and very friendly staff”