Hae hotelleja – West Bay

”The rooms were very clean, the staff was always willing to help, the atmosphere was great, we had a lot of fun at the DJ night, and the Sunday brunch was super impressive. 10/10, I would go back without hesitation.”

”The hotel would be even better if it had its own beach where you can sunbathe. ”

”Everything was very good, staff were amazing , service at the restaurants was great , food was great everything was great, location was super. Special thanks to house keeping lady who helped us with fresh aloe to help the sunburn. Definitely will be back !!!!! ”

”Nice spot”

”All the above ”

”Everything was excellent!”

”Everything about this place was 10/10 the complex was clean, great amenities, location and the staff were super friendly. Bryan answered all our question before and during our stay. We usually stay in hotels but this was a luxury home from home. Loved every minute.”

”I like the hotel but for 5 star hotel there should be more options of restaurants. Only one outdoor restaurant with not enough main course options. Other people felt the same way. We stayed last year here and the menu options were much better. ”

”Nice affordable place close to the beach”

”Great hotel, with beautiful views. I will say we had an epic fight for towels though and we didn’t see on single staff member the entire stay (over a weekend). If you’re more on the expectant side, I suggest a different location. That being said, I’d go again in heartbeat but I’d bring another towel.”

”A last minute reservation at 6:00 PM, due to a flight cancellation. Reserved a garden-view Queen-suite. The room as clean and everything was in good repair. Dined at the on-site restaurant, the Driftwood Bar & Grill. The food was tasty; the portion a good size and was served hot. Ate at the bar and the bartender was attentive and friendly.”

”Limpio y amplio”

”Lovely staff. Great accommodations! Well maintained grounds. Actually, has a beach unlike the Marriott next door. Close to restaurants. 10 minute walk to Camana Bay with many restaurants shopping grocery and liquor stores ”

”The beds were very comfortable the shower excellent and the staff excellent professional and super friendly. We are ate The Westin as sunshine grill being refurbished. Would return”

”Helpful staff and good amenities. Location is a bit out of the way which can be good if you want a more peaceful vacation. Not walking distance to anything but the staff is good at getting local taxi drivers when needed. Restaurant food is good and staff is very friendly.”

”My wife and I came to Palm Heights to celebrate my birthday and Maria and the rest of the staff went above and beyond to make our stay unforgettable! The food at Tillie’s is the best on the island and the spa and gym are amazing! We can’t wait to come back ”

”Cleaned everyday, view is not as good as it faces the ritz beach and side very noisy and busy with trucks whenever there are events on the beach. Would be nice to leave a few jugs of water ( drinkable tap water but made us all have upset stomach so not great to drink) nice to have beach chairs umbrellas and fresh beach towels.. nice beach ”

”Shangri-La Boutique is lovely! Very quiet and tranquil. Our Host Rose is very friendly and helpful, really goes out of her way to make sure her guests have the best experience. ”

”Very clean, had everything that you would need. Easy check-in and a great location. Lisa ( property manager) was great! Would definitely go back!”

”The property was amazing, we really loved the views and the cleanliness and the private balcony, we really enjoyed the amenities such as the hot tub and the pool, it was a smooth check in process and we had no issues finding the place as we received clear instructions before we arrived which was much appreciated! We really enjoyed our stay and enjoyed the space, can’t wait to be back again soon! ”