Hae hotelleja – Western Area

”Thank you guys for having me and will richly recommend you guys to all my friends and families. You made my stay felt like home where every staff members are keen to help. But please I suggest u look at your breakfast menu. Breakfasts didn’t taste like breakfast for me. Breakfasts was boring. Food don’t look or presentable enough for me to be excited about to eat. Just so you know am talking about the breakfasts in the apartment, room service. ”

”Overall hotel experience 7.5/10 The suites, view, and balconies are very nice but the hotel is roach infested; 3 came running out within 20 minutes of being in room and a few every day but all in kitchen and bathroom none in room that I saw at least. Also, someone took a dump in my room right before I checked in. The utilities in room and room layout look exactly like pictures but my washer/dryer didn’t work and no one knew how to fix it. Food: 9.5/10 no complaints on food but room service order...

”Alright stay. Poor/ limited menu options (missing half the menus listed) which had me eating sandwiches after getting consistently sick from the food. ”

”Great ”

”The rooms are really clean the sheets have a few stains but you can tell it’s from the dryer staff are nice only issue is reception closes at midnight and if you don’t stock up on water for the night before they leave you will have to wait until morning, or risk going outside at night to find it.”

”Wonderful lodging experience. This will be my go location every time i'm in the country. I highly recommend this location!”

”I will love to come to visit again. ”

”Housekeeping could be improved - towels provided creamy Breakfast very good Staff very courteous and helpful”

”The room space is spacious and spotless. Smell fresh and welcoming. My only concern is that management leave shampoo and body lotion in the bathroom. ”

”The service was excellent. The rooms are cleaned every day by very attentive staff. Ask for anything - you get it within 5 mins. The Operations Manager Sunil is very pleasant and responds quickly. I would give Sunil and the staff an A . The variety of food at the restaurant was ok. One area for improvement is the gardens around the chalets. At the time we went they were a little unkempt. I think we went in the slow season. This however did not take away from our fun.”

”Checking time is delayed and long time waiting food food ”

”The room was spotless and good size. Staff were professional and helpful. Everything we needed was provided ”